Account Manager (340B Programs)
Location: 100% Remote
Job Type:
Full Time Reports to:
Director of Operations Salary Range:
$75,000 – $80,000 base salary + discretionary bonus
The HT Group has partnered with a growing technology firm supporting the pharmacy/specialty pharmacy space in the search for an experienced Account Manager with 3 40B program experience . This individual will be responsible for maintaining high levels of customer satisfaction and serving as the primary point of contact for assigned accounts. This role focuses on troubleshooting issues, providing software and program guidance, performing strategic analysis, and delivering proactive communication to support long-term account success. A strong emphasis is placed on responsiveness, relationship management, and customer-focused problem solving.
Essential Functions Account Relationship Management
Build and maintain strong, long-term relationships with assigned accounts
Conduct regular meetings and engagements to review program performance and objectives
Account Representation
Serve as the primary point of contact for account communications, including written correspondence, virtual meetings, and ticket coordination
Strategic Planning
Develop and implement plans aligned with account goals to support program growth and success
Data Analysis
Analyze program data to evaluate performance and identify opportunities for improvement
Cross-Functional Collaboration
Partner with internal teams to ensure accurate, timely delivery of services and aligned communication
Account Education
Provide education and guidance on internal platforms, tools, and operational processes
Issue Resolution
Address concerns efficiently to support satisfaction and retention
Market & Regulatory Awareness
Stay informed on industry trends and regulatory updates related to the 340B program
Risk Management
Identify and mitigate risks to support program integrity and organizational interests
Qualifications Education
Bachelor’s degree required
Experience
2+ years of experience in 340B administration or account management
Strong understanding of the 340B program and operations
2+ years of experience in a direct, client-facing role providing one-on-one support
340B ACE certification preferred
Required Skills
Excellent written and verbal communication skills
Strong organizational and time-management abilities
Ability to manage multiple priorities and deadlines
Proficiency in Microsoft Office Suite, with strong Excel skills
Experience using CRM platforms (e.g., Salesforce)
High attention to detail and accuracy
Ability to work independently in a remote environment while collaborating with a team
Customer-focused, service-oriented mindset
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Full Time Reports to:
Director of Operations Salary Range:
$75,000 – $80,000 base salary + discretionary bonus
The HT Group has partnered with a growing technology firm supporting the pharmacy/specialty pharmacy space in the search for an experienced Account Manager with 3 40B program experience . This individual will be responsible for maintaining high levels of customer satisfaction and serving as the primary point of contact for assigned accounts. This role focuses on troubleshooting issues, providing software and program guidance, performing strategic analysis, and delivering proactive communication to support long-term account success. A strong emphasis is placed on responsiveness, relationship management, and customer-focused problem solving.
Essential Functions Account Relationship Management
Build and maintain strong, long-term relationships with assigned accounts
Conduct regular meetings and engagements to review program performance and objectives
Account Representation
Serve as the primary point of contact for account communications, including written correspondence, virtual meetings, and ticket coordination
Strategic Planning
Develop and implement plans aligned with account goals to support program growth and success
Data Analysis
Analyze program data to evaluate performance and identify opportunities for improvement
Cross-Functional Collaboration
Partner with internal teams to ensure accurate, timely delivery of services and aligned communication
Account Education
Provide education and guidance on internal platforms, tools, and operational processes
Issue Resolution
Address concerns efficiently to support satisfaction and retention
Market & Regulatory Awareness
Stay informed on industry trends and regulatory updates related to the 340B program
Risk Management
Identify and mitigate risks to support program integrity and organizational interests
Qualifications Education
Bachelor’s degree required
Experience
2+ years of experience in 340B administration or account management
Strong understanding of the 340B program and operations
2+ years of experience in a direct, client-facing role providing one-on-one support
340B ACE certification preferred
Required Skills
Excellent written and verbal communication skills
Strong organizational and time-management abilities
Ability to manage multiple priorities and deadlines
Proficiency in Microsoft Office Suite, with strong Excel skills
Experience using CRM platforms (e.g., Salesforce)
High attention to detail and accuracy
Ability to work independently in a remote environment while collaborating with a team
Customer-focused, service-oriented mindset
#J-18808-Ljbffr