Parts Counter Representative - Lincoln North Miami

divh2Title: Parts Consultant/h2pWe are excited to announce that our Lincoln showroom is ready and were looking for a Parts Consultant!/ppThe Parts Consultants key responsibility is to be the first point of contact with customers. They will assist in selling parts to all customers through various means such as over the counter, through the service department or on the phone./ppSome benefits include:/pulliMedical, dental, vision and other health insurance options/liliCompany-paid life and disability insurance/liliPaid Time Off/lili401k retirement plan with employer contributions/liliEmployee events, team building, etc./li/ulh2Responsibilities/h2ulliAssists wholesale and retail customers in selecting required parts in a friendly, professional, and efficient manner./liliInforms customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line./liliAnswers phone calls, take messages, redirect as needed./liliProvides high level of customer service to internal and external customers./liliGreet customers in a cheerful manner./liliKeeps front and rear counter areas clean and uncluttered./liliAssists team members in selecting required parts for service repair orders and maintains stock in accordance to high use parts./liliMakes sure all internal requests for parts are billed on service repair order./liliIssues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified./liliIssues and tracks requested shop tools to technicians./liliKeeps orderly records of all repair orders, invoices, insurance estimates, and special order parts./liliParticipates in all training programs that are made available./liliKeeps current on new products and product updates./liliMaintains professional appearance./li/ulh2Qualifications/h2ulliHigh school diploma or general education degree (GED)./lili3+ years of previous sales or customer service experience at high volume automotive store./liliStrong verbal and written communications skills./liliPreferred

Bilingual in English and Spanish./liliHigh proficiency in Microsoft Office applications (Word, Excel, Outlook)./liliComfortable with ambiguity in a dynamic, changing environment./liliUnwavering commitment to ethical business practices./li/ul/div