Customer Service Representative (Fife, WA)

divh2Customer Service Representative (CSR)/h2pMurreys Disposal, a Waste Connections company, is hiring a dependable, customer-focused Customer Service Representative (CSR) in Fife, WA. If you enjoy working with systems, staying focused in a fast-paced environment, and improving performance over time while supporting a teamthis role is a great fit./ppSchedule: MondayFriday, 8:00 a.m.5:00 p.m. Starting Pay: $19.00$22.50 per hour (DOE) with regular wage increases Environment: Office-based, stable, and team-oriented with long-term career growth/ppAt Waste Connections, we value people who show up, work safely, treat others with respect, and take pride in doing the job right. We know great employees come from many different backgrounds and experiences. If your skills are transferableeven if your path is non-traditionalwe encourage you to apply./ph3What Youll Do (Day-to-Day Responsibilities)/h3ulliSupport customers by phone and in person to set up, modify, or discontinue service/liliNavigate multiple systems to enter and update customer information accurately/liliResolve issues by collaborating with internal departments (service, dispatch, billing)/liliProcess account actions: contracts, charges, deposits, address changes, discontinuance orders/liliPromote goodwill through professional, respectful communication that builds long-term relationships/liliMeet productivity and quality goals in a structured, high-call-volume setting/liliEducate customers on available or additional services when appropriate/liliCover reception or front desk as needed to support the team/li/ulh3What Success Looks Like (Signals That Youll Thrive Here)/h3ulliYoure comfortable working on a computer most of the day using a keyboard, mouse, and headset/liliYou can stay focused during repetitive or back-to-back tasks without sacrificing accuracy/liliYou like tracking personal performance, hitting daily goals, and improving consistently/liliYou communicate clearly, multitask across several windows, and keep calm under pressure/liliYou work well in a close-knit team, sharing information and supporting others when its busy/li/ulpThis role may be a great fit for people with experience in call centers, retail, hospitality, dispatch/logistics, administrative support, or other fast-paced digital environments where attention, systems navigation, and customer communication are essential./ppWork Environment

Physical Expectations/pulliOffice setting with individual workstation, computer, telephone, and headset/liliCall areas can be active and occasionally noisy; some calls may be monitored for quality and training/liliRequires extended periods of sitting, typing, and screen time/liliTasks are often repetitive and require consistent attention to detail/li/ulpMinimum Qualifications/pulliHigh school diploma or equivalent preferred/liliTwo (2) years of customer service experience or transferable experience from a customer-facing role/liliComfortable with MS Word, Excel, email, and navigating internal systems/liliStrong typing (including 10-key), organization, and documentation skills/liliClear communication, problem-solving, and team collaboration abilities/li/ulpWhy Waste Connections

Murreys Disposal/pulliCompetitive wages with regular increases/liliComprehensive benefits package/liliStable, essential service industry with year-round work/liliDecentralized, team-oriented culture focused on safety, respect, and accountability/liliGrowth and advancement opportunities across the Waste Connections network/li/ul/div