BDC Consultant - Porsche North Miami
Holman Automotive Group, Miami, Florida, United States, 33181
Bdc Consultant
Porsche North Miami is opening soon, and we are looking for a BDC Consultant to join our team in mid-March. This is an exciting opportunity to be a part of a brand-new Porsche dealership from day one! This in-store position plays a vital role in fostering a strong and collaborative relationship between our virtual BDC and the Porsche store, driving alignment and ultimately boosting sales performance. Primary Responsibilities: Maximizing internet lead and portfolio management TO performance Facilitate effective TO distribution to sales advisors Follow up with TOs to ensure workflows have been executed Reviewing internal notes to ensure each TO is handled promptly and personally Keeping daily notes on TO activity to ensure regular follow-up and accurate reporting Being fully prepared for daily appointments Confirming appointments prior to the scheduled arrival time Rescheduling "no-show" appointments when necessary Understanding the importance and benefits of the retail business Identifying opportunities to build trust and mutual respect Qualifications: High school diploma Proficient in various desktop tools, including MS Office programs (Outlook, Excel, Word, PowerPoint) Strong organizational skills 2-4 years of customer service or sales experience Experience in the automotive industry preferred Experience using CRM tools; automotive CRM experience is a plus Familiarity with dealership operations is a plus Familiarity with BDC functions is a plus Experience reviewing and improving processes to increase efficiency At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things
about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way. At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type): Health Insurance Vision Insurance Dental Insurance Life and Disability Insurance Flexible Spending and Health Savings Accounts Employee Assistance Program 401(k) plan with Company Match Paid Time Off (PTO) Paid Holidays, Bereavement, and Jury Duty Paid Pregnancy/Parental leave Paid Military Leave Tuition Reimbursement Benefits: Regular Full-Time We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees. Temporary or Part-Time In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements. Pay: We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $23.11 - $32.93 USD per hour. Artificial Intelligence Statement We recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to: Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es). Misrepresent or embellish qualifications, skills, or experience Create false or misleading representations of identity (e.g., deepfakes or altered images/videos) Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process. Equal Opportunity Employment and Accommodations: Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Porsche North Miami is opening soon, and we are looking for a BDC Consultant to join our team in mid-March. This is an exciting opportunity to be a part of a brand-new Porsche dealership from day one! This in-store position plays a vital role in fostering a strong and collaborative relationship between our virtual BDC and the Porsche store, driving alignment and ultimately boosting sales performance. Primary Responsibilities: Maximizing internet lead and portfolio management TO performance Facilitate effective TO distribution to sales advisors Follow up with TOs to ensure workflows have been executed Reviewing internal notes to ensure each TO is handled promptly and personally Keeping daily notes on TO activity to ensure regular follow-up and accurate reporting Being fully prepared for daily appointments Confirming appointments prior to the scheduled arrival time Rescheduling "no-show" appointments when necessary Understanding the importance and benefits of the retail business Identifying opportunities to build trust and mutual respect Qualifications: High school diploma Proficient in various desktop tools, including MS Office programs (Outlook, Excel, Word, PowerPoint) Strong organizational skills 2-4 years of customer service or sales experience Experience in the automotive industry preferred Experience using CRM tools; automotive CRM experience is a plus Familiarity with dealership operations is a plus Familiarity with BDC functions is a plus Experience reviewing and improving processes to increase efficiency At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things
about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way. At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type): Health Insurance Vision Insurance Dental Insurance Life and Disability Insurance Flexible Spending and Health Savings Accounts Employee Assistance Program 401(k) plan with Company Match Paid Time Off (PTO) Paid Holidays, Bereavement, and Jury Duty Paid Pregnancy/Parental leave Paid Military Leave Tuition Reimbursement Benefits: Regular Full-Time We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees. Temporary or Part-Time In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements. Pay: We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $23.11 - $32.93 USD per hour. Artificial Intelligence Statement We recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to: Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es). Misrepresent or embellish qualifications, skills, or experience Create false or misleading representations of identity (e.g., deepfakes or altered images/videos) Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process. Equal Opportunity Employment and Accommodations: Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.