Customer Support Representative

divh2Customer Service Representative/h2pCulligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills./ppResponsibilities include:/pulliExtensive problem-solving, order processing, and helping to manage customer accounts/liliProvide proactive sales support by developing close relationships with customers/liliSchedule service and delivery orders/liliCoordinate schedules with the service/operations team/liliContact customers for purposes of scheduling additional services or offering maintenance plans/liliRefer unresolved customer grievances to designated departments for further investigation/liliStrong phone skills/liliAble to multi-task and follow up on daily tasks/li/ulpQualifications include:/pulliHigh school diploma or GED/liliMinimum of two years of customer service experience required/liliStrong time management and project management skills/liliProficient in Microsoft Office (word, excel, outlook)/liliExcellent communication skills, both written and verbal/li/ulpCompensation: $19.00 - $21.00 per hour/p/div