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We are seeking a detail-oriented and proactive
Collections Specialist
to join a growing accounting team. This role will focus on managing past-due accounts, resolving unapplied cash, and working closely with customers and internal teams to improve overall cash flow and AR processes. This is a hands-on position in a fast-paced, evolving environment.
Key Responsibilities
Manage collection efforts for a portfolio of customer accounts
Follow up on past-due balances to ensure timely payment
Research and resolve unapplied cash and payments posted to incorrect accounts
Work directly with customers to resolve payment issues and billing discrepancies
Assist with cash application and ensure payments are applied accurately
Partner with Billing, AR, and internal stakeholders to resolve account issues
Maintain accurate documentation of collection activity and customer communications
Provide customer service support related to invoices, payments, and account status
Identify opportunities for process improvements within collections and AR
Systems & Tools
Microsoft Dynamics
Qualifications
2+ years of experience in collections and/or accounts receivable
Strong understanding of collections and cash application processes
Experience researching unapplied cash and resolving discrepancies
Excellent communication and customer service skills
Detail-oriented with strong organizational abilities
Comfortable working onsite in a collaborative, fast-paced environment
Preferred Qualifications
Experience with complex or contract-based billing environments
Familiarity with Microsoft Dynamics and/or Salesforce
Interest in expanding responsibilities into billing or broader AR functions
#J-18808-Ljbffr
Collections Specialist
to join a growing accounting team. This role will focus on managing past-due accounts, resolving unapplied cash, and working closely with customers and internal teams to improve overall cash flow and AR processes. This is a hands-on position in a fast-paced, evolving environment.
Key Responsibilities
Manage collection efforts for a portfolio of customer accounts
Follow up on past-due balances to ensure timely payment
Research and resolve unapplied cash and payments posted to incorrect accounts
Work directly with customers to resolve payment issues and billing discrepancies
Assist with cash application and ensure payments are applied accurately
Partner with Billing, AR, and internal stakeholders to resolve account issues
Maintain accurate documentation of collection activity and customer communications
Provide customer service support related to invoices, payments, and account status
Identify opportunities for process improvements within collections and AR
Systems & Tools
Microsoft Dynamics
Qualifications
2+ years of experience in collections and/or accounts receivable
Strong understanding of collections and cash application processes
Experience researching unapplied cash and resolving discrepancies
Excellent communication and customer service skills
Detail-oriented with strong organizational abilities
Comfortable working onsite in a collaborative, fast-paced environment
Preferred Qualifications
Experience with complex or contract-based billing environments
Familiarity with Microsoft Dynamics and/or Salesforce
Interest in expanding responsibilities into billing or broader AR functions
#J-18808-Ljbffr