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Financial Aid Advisor "Bilingual Spanish is required"

Christine Valmy, New York, NY, United States


Role Description
Financial Aid Advisor (Full‑time, on‑site) located in Times Square, New York. This position assists prospective and current students in navigating financial aid processes, including completing financial aid applications, understanding Title IV regulations, and determining eligibility. The role involves providing customer service support, managing enrollment‑related financial matters, and ensuring compliance with institutional, state, and federal financial aid policies. Additional duties include maintaining accurate records of financial aid awards and collaborating with students, families, and other departments to support educational goals.

Schedule: Monday‑Friday; one Saturday per month; three days 9 AM–5 PM; two days 11 AM–7 PM.

Qualifications

Finance and student financial aid skills, including understanding of financial aid processes and calculations

Customer service and enrollment management skills to assist and support students and families effectively

Knowledge of Title IV regulations and compliance requirements

Excellent written and verbal communication skills

Strong organizational and time management abilities

Proficiency in using financial aid management systems, spreadsheets, and other relevant software

Relevant experience in financial aid advising or a related field is preferred

Bachelor’s degree in Finance, Business Administration, Higher Education, or a related field is beneficial

Ability to meet deadlines and goals

Ability to multi‑task and work in a fast‑paced environment

Team‑player, attentive to detail, responsible

Willingness to learn school procedures and protocols

Strong computer skills

Physical Requirements
This role works in an office environment with minimal psychological risk. It may involve exposure to emotionally challenging experiences and interactions with upset individuals, irregular and high volumes, and tight deadlines beyond one's control. Regular working hours are required, with occasional evening or weekend work.

Benefits

Vacation, personal and sick time

Health, dental, and vision insurance

Life/AD&D and LTD insurance

401(k) and matching

Paid time off

Tuition reimbursement

Flexible spending account

Retirement plan

Vision insurance

Experience & Language

Financial Aid Advisor: 2 years (required)

Spanish (required)

We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, creed, religion, sex, national origin, age, marital, veteran status or sexual orientation, the presence of a non‑job‑related medical condition or handicap, and any other legally protected status. It is our policy to abide by all Federal, State and local laws concerning discrimination in employment.

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