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Credit Collections Representative

HireTalent - Staffing & Recruiting Firm, Trenton, NJ, United States


Location: On-site (local candidates only)

Schedule: Monday–Friday, 8:00 AM–5:00 PM

Location: Somerset, NJ

Duration: 6+ month

Pay: $30.38

Overview We are seeking a Credit & Collections Representative to manage credit limits, payment terms, and collections for an assigned portfolio of accounts. This role requires experience supporting large corporate environments and working cross-functionally to resolve account issues.

Key Responsibilities

Review orders on credit hold and determine release or continued hold based on account status

Collect past-due balances within an assigned portfolio and support sales teams with collection efforts

Identify potential bad debt, pursue collection, and escalate as needed

Respond to customer inquiries, statements, and correspondence; reconcile accounts to resolve discrepancies

Review and adjust customer credit limits within approved authority

Prepare accounts for external collections when internal efforts are exhausted

Partner with Sales, Customer Service, and other internal teams to resolve disputes and inquiries

Support payment portal setup and e-delivery requests

Required Qualifications

Bachelor’s degree in Business, Finance, Accounting, or related field, or equivalent experience

3–5 years of Credit & Collections experience in a large corporate environment

Strong verbal and written communication skills

Proven ability to collaborate effectively across departments

Excellent organizational, prioritization, and problem-solving skills

Detail-oriented with sound judgment and adaptability in a fast-paced environment

Customer service–focused approach

Tools & Systems

Proficient in Microsoft Office (Outlook, Excel, Word)

Experience with ERP systems (e.g., Oracle PeopleSoft)

Familiarity with credit reporting systems (e.g., Dun & Bradstreet, Creditsafe)

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