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Remote Sales Caller - PH - Wing Assistant

Wing Assistant - India, Berkeley, California, United States, 94709

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This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

Duties and Responsibilities

Reach out to customers to provide information about products or services, sell offerings, or solicit donations.

Qualify leads over the phone and insert the respective information into a CRM system.

Coordinate and follow up on customer appointments and rescheduling.

Make collection calls, resolve debts, and update customer payment information following detailed phone scripts.

Execute and monitor customer surveys, compiling the results in a datasheet report.

Address support tickets, troubleshoot issues, and resolve customer concerns.

Collaborate with internal teams to align lead generation efforts with overall sales strategy.

Ad hoc tasks.

Qualifications

High school graduate or of any certificate course

Minimum 1 year of sales experience and proven ability to meet and exceed sales quotas and successfully manage customer relationships

Excellent English communication skills, both written and verbal (at least C1 level)

Excellent phone, email, and instant messaging communication skills

Solid organizational and time management skills

Tech savvy & familiar with current technologies, like desktop sharing, cloud services, CRM, and VoIP

Experience with word-processing software and spreadsheets (e.g., MS Office)

Knowledge of online calendars and scheduling (e.g., Google Calendar)

Proactive & confident with keen attention to details

Able to work on a graveyard shift

Technical Requirements

USB Headset with Noise Cancellation feature

Working Webcam

Computer with at least 1.8 GHz processor and at least 4GB RAM

Main Internet Service Speed: at least 25 Mbps cable connection

Backup Internet Service Speed: at least 10 Mbps

Benefits

Health Insurance (HMO)

Performance Incentives

Job Security and Stability

Paid Training

Inclusive Culture

Upskilling Opportunities

100% Work-From-Home

Exceptionally Supportive Team

Opportunities for Career Growth

Fun Work Environment

Holiday & Overtime Pay

Schedule US work hours (20-40 hours per week)

Location This is a remote job

Salary Package (with HMO)

Entry Level (1-3 years of experience): Up to PHP 48,000

Intermediate Level (3-5 years of experience): Up to PHP 61,500

Expert Level (5+ years of experience): Up to PHP 70,000

Notes

Only qualified candidates will be invited to take the assessment & scheduled for an interview.

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