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Fort Worth Staffing

TPWD - Customer Service Representative II

Fort Worth Staffing, Fort Worth, Texas, United States, 76102

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Texas Parks and Wildlife mission is to manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. Excellent benefits: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, staggered work hours, Employee Assistance Program and a Return-to-Work Program. For new employees or rehires, health insurance is available on the 1st of the following month after a 60-day waiting period. Please note: All applications must contain complete job histories in the WORK HISTORY SECTION to include job title, dates of employment (month/year), hours worked per week, name of employer, name of supervisor and phone number, description of duties performed, volunteer experience credit is counted toward any experience requirement. Please list those experiences to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. Omission of data can be the basis for disqualification; you may state unknown for any incomplete fields. College transcripts are required at the time of interview (unless otherwise noted on the posting) if education is used to meet the minimum requirements of the job posting. A copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. Applications with See attached or See resume will not be accepted in lieu of a completed application. Work In Texas (WIT) applicants are required to complete the supplemental questions to be considered for the posting. If this information is not submitted, your application will be considered incomplete. Watch our video on how to apply for jobs. Military occupational specialty codes: Customer Service Representative I-V for Army, Navy, Coast Guard, Marine Corps, Air Force, and Space Force. More information on military occupational specialty codes can be found below. Military employment preference: If you choose to claim military employment preference as outlined by the State of Texas, you must attach the required documentation referenced below at the time your application is submitted. Documentation must be attached to the application before military preference can be granted. Hiring contact: Katina Robinson, (469) 975-5872 Physical work address: Law Enforcement Region 2, District 2 Ft Worth Office, 5400 Airport Fwy Ste E, Haltom City, TX 76117 General description: Under the direction of the Administrative Assistant V, this position is responsible for performing complex journey-level customer service and administrative support work for the Law Enforcement Division Regional or District Office. Work involves providing customer service support and receiving and responding to public inquiries for information regarding hunting fishing licenses, boat titling registration and other services. Prepares, interprets, and disseminates information concerning rules, regulations and policies. Responsible for entering information into databases, receiving payments for state services and maintaining records related to citations, dispositions, vehicle and monthly reports. Works under general supervision, with limited latitude for initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: Minimum qualifications education: Graduation from high school or GED. Experience: Four years experience in customer service, clerical or administrative support work. Licensure: Applicant must posse