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Knowledge Operations Lead, AI-Driven CX Content

Coinbase, Montpelier, Vermont, us, 05604

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A leading cryptocurrency platform in Montpelier, VT is seeking a Content & Knowledge Operations Specialist to enhance customer experience through structured knowledge management. The role involves implementing knowledge systems, analyzing usage trends, and collaborating with various teams. The ideal candidate has over 2 years of experience in content strategy or similar roles and is comfortable with automation tools. This dynamic environment offers a competitive salary alongside bonuses and benefits. #J-18808-Ljbffr