Knowledge Operations Lead, AI-Driven CX Content

A leading cryptocurrency platform in South Carolina seeks a Content & Knowledge Operations Specialist to enhance customer experience. The role focuses on managing structured content, analyzing knowledge usage, and collaborating across teams to optimize operations. Ideal candidates will have a solid background in content strategy, data analysis, and project management, alongside strong communication skills. This position combines in-person and remote work, enhancing workflow and collaboration across diverse teams. #J-18808-Ljbffr