Knowledge Operations Lead, AI-Driven CX Content

A leading cryptocurrency platform in Charleston is seeking a Content & Knowledge Operations Specialist to enhance customer experience through effective knowledge management. The ideal candidate will have a minimum of 2 years' experience in content strategy or operational roles, strong project management skills, and a familiarity with automation tools and data analytics. The position emphasizes collaboration with various teams and provides opportunities to implement innovative knowledge systems and processes. #J-18808-Ljbffr