Texas Health and Human Services
IT Enterprise Business Relationship Manager
Texas Health and Human Services, Austin, Texas, us, 78716
Date: Jan 21, 2026
Location: AUSTIN, TX
Overview
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title:
IT Enterprise Business Relationship Manager Job Title:
Portfolio Project Manager I Agency:
Health & Human Services Comm Department:
DIRECTOR OF PMO Posting Number:
13053 Closing Date:
04/21/2026 Posting Audience:
Internal and External Occupational Category:
Computer and Mathematical Salary Group:
TEXAS-B-29 Salary Range:
$8,488.33 - $12,083.34 Pay Frequency:
Monthly Shift:
Day Telework:
Available Travel:
Regular Full Time/Part Time:
Full time FLSA Exempt/Non-Exempt:
Exempt Facility Location:
Austin Job Location Address:
4601 W GUADALUPE ST Other Locations:
MOS Codes: 8058,8848,16KX,32EX,611X,612X,63A,63AX,641X,712X,SEI16 Essential Job Functions (EJFs)
Communicate portfolio methodologies; prepare presentations and briefings. Develop and communicate portfolio methodologies and present to interested groups and teams. For HHSC, convert complex portfolio data into executive-ready ESC decks and Management Committee materials using standardized templates and live visuals from PMO reports/Power BI; socialize governance processes to program Chiefs and deputies. Portfolio intake, prioritization, and governance facilitation. Lead intake management and prioritization workflows; facilitate governance forums for portfolio decisions and track action items to resolution. For HHSC, operate the Enterprise IT intake and pre-ESC triage, prepare decision support, and capture follow-ups in governance logs. Coordinate, develop, and evaluate the Enterprise IT portfolio. Coordinate, develop, and evaluate a portfolio of projects using accepted portfolio management methodologies; ensure the portfolio supports agency strategies and statutory requirements. For HHSC, lead the Enterprise ESC prep and portfolio alignment across DCIO areas, using PPM Pro/Power BI dashboards to surface health, risk, and value realization for portfolios. Coordinate portfolio activities across agencies and partners. Coordinate portfolio activities with other state agencies, governmental jurisdictions, and private-sector vendors/partners to reduce duplication and improve interoperability. For HHSC, synchronize governance touchpoints with QAT timelines and vendor roadmaps to maintain compliance and smooth dependencies impacting ESC decisions. Develop budgets, schedules, work plans, resource needs, and cost estimates. Develop portfolio budgets, schedules, work plans, resource requirements, and cost estimates/projections; validate affordability and staffing capacity across projects. For HHSC, partner with A&F on IT PFAP, APDs, and Biennial Operating Plan changes; track budget health and resource utilization in PPM and escalate exceptions ahead of ESC/MC forums. Portfolio risk, issue, and dependency management; change control. Identify and manage cross-project risks, issues, and dependencies; coordinate changes affecting scope/cost/schedule across related initiatives. For HHSC, drive portfolio risk heatmaps and dependency matrices, ensure ARB/Change processes are followed, and escalate unresolved items to CIO governance. Stakeholder engagement and executive liaison. Communicate portfolio status and decisions to stakeholders, ensure updates to leadership, and act as liaison between IT and program executives. Conduct regular program touchpoints and briefings for HHSC to Enterprise ESC; maintain alignment on priorities and champion customer experience across portfolios. Vendor coordination and performance evaluation. Evaluate vendor performance as it impacts the portfolio; ensure contract deliverables map to portfolio goals and mitigate third-party risk. For HHSC, coordinate with PCS and program areas on solicitations, validate scope against portfolio roadmaps, and surface performance gaps and remediation plans in ESC/MC forums. Monitor progress, budgets, schedules, quality, and compliance. Monitor portfolio progress, budget execution, schedule adherence, and delivery quality; ensure compliance with agency policy and state frameworks. For HHSC, enforce PPM initiation/charter standards, PIR/BO closeout discipline, and reporting cadence; flag Critical Projects and “go-to-green” plans to ESC, and track corrective actions. Standards adoption, training, and PMO enablement. Support enterprise adoption of standardized project/portfolio methodologies, terminology, and tooling; train stakeholders and improve reporting quality. For HHSC, partner with PMO to maintain PPM QRGs, job aids, and micro-training; drive data integrity in PPM and promote automation/reporting improvements. Knowledge, Skills And Abilities (KSAs)
Knowledge of IT governance frameworks, portfolio management principles, and internal IT operations. Knowledge of intake management processes, project prioritization methods, and alignment practices for IT initiatives with agency objectives. Knowledge of project roadmap development, value realization concepts, and methods for monitoring project status, milestones, and risks. Knowledge of advanced capabilities of Microsoft Copilot and related generative AI tools used within the enterprise environment, including their application in governance, project management, and decision-support processes. Skill in facilitating executive-level meetings, workgroups, and governance committees with strong leadership presence. Skill in preparing and delivering decision-support materials, briefings, and strategic recommendations for IT leadership. Skill in communicating effectively—both orally and in writing—to support executive reporting, presentations, and stakeholder engagement. Skill in organizing work, managing time, and coordinating multiple priorities, deadlines, and complex tasks. Skill in using Microsoft Copilot and other AI tools to analyze information, develop high-quality executive materials, streamline workflows, and enhance productivity across teams. Skill in coaching colleagues and stakeholders on effective Copilot usage to improve adoption, consistency, and value realization across IT and business units. Ability to exercise independent judgment, evaluate complex issues, and recommend effective, data-informed solutions. Ability to build and maintain collaborative working relationships across IT divisions and cross-functional business teams. Ability to translate business needs into actionable IT initiatives that support enterprise strategy and deliver value. Ability to serve as an effective advocate and champion for enterprise AI adoption by modeling strong usage, identifying meaningful use cases, and promoting best practices in a complex, multi-division environment. Ability to translate business needs into AI-supported solutions that increase efficiency, improve decision-making, and support enterprise-level outcomes. Certifications
ITIL certification Project Management Professional (PMP) Certification Requirements
Bachelor’s degree in Computer Science, Business, Healthcare Informatics, Government or other related field required. Experience and education may be substituted on a year-for-year basis. A minimum of seven (7) years of IT work experience required. A minimum of two (2) years of experience with HHSC preferred. Additional Information
Any employment offer is contingent upon available budgeted funds. Salary determined per budgetary limits and HHSC HR manual. Selected candidates must be legally authorized to work in the U.S. without sponsorship. Selected candidate must be willing to work from an HHSC office located in Austin, designated by the hiring manager. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. ADA Accommodations: HHSC and DSHS agencies provide reasonable accommodation during hiring. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are interviewed and need accommodation, notify the scheduler. #J-18808-Ljbffr
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title:
IT Enterprise Business Relationship Manager Job Title:
Portfolio Project Manager I Agency:
Health & Human Services Comm Department:
DIRECTOR OF PMO Posting Number:
13053 Closing Date:
04/21/2026 Posting Audience:
Internal and External Occupational Category:
Computer and Mathematical Salary Group:
TEXAS-B-29 Salary Range:
$8,488.33 - $12,083.34 Pay Frequency:
Monthly Shift:
Day Telework:
Available Travel:
Regular Full Time/Part Time:
Full time FLSA Exempt/Non-Exempt:
Exempt Facility Location:
Austin Job Location Address:
4601 W GUADALUPE ST Other Locations:
MOS Codes: 8058,8848,16KX,32EX,611X,612X,63A,63AX,641X,712X,SEI16 Essential Job Functions (EJFs)
Communicate portfolio methodologies; prepare presentations and briefings. Develop and communicate portfolio methodologies and present to interested groups and teams. For HHSC, convert complex portfolio data into executive-ready ESC decks and Management Committee materials using standardized templates and live visuals from PMO reports/Power BI; socialize governance processes to program Chiefs and deputies. Portfolio intake, prioritization, and governance facilitation. Lead intake management and prioritization workflows; facilitate governance forums for portfolio decisions and track action items to resolution. For HHSC, operate the Enterprise IT intake and pre-ESC triage, prepare decision support, and capture follow-ups in governance logs. Coordinate, develop, and evaluate the Enterprise IT portfolio. Coordinate, develop, and evaluate a portfolio of projects using accepted portfolio management methodologies; ensure the portfolio supports agency strategies and statutory requirements. For HHSC, lead the Enterprise ESC prep and portfolio alignment across DCIO areas, using PPM Pro/Power BI dashboards to surface health, risk, and value realization for portfolios. Coordinate portfolio activities across agencies and partners. Coordinate portfolio activities with other state agencies, governmental jurisdictions, and private-sector vendors/partners to reduce duplication and improve interoperability. For HHSC, synchronize governance touchpoints with QAT timelines and vendor roadmaps to maintain compliance and smooth dependencies impacting ESC decisions. Develop budgets, schedules, work plans, resource needs, and cost estimates. Develop portfolio budgets, schedules, work plans, resource requirements, and cost estimates/projections; validate affordability and staffing capacity across projects. For HHSC, partner with A&F on IT PFAP, APDs, and Biennial Operating Plan changes; track budget health and resource utilization in PPM and escalate exceptions ahead of ESC/MC forums. Portfolio risk, issue, and dependency management; change control. Identify and manage cross-project risks, issues, and dependencies; coordinate changes affecting scope/cost/schedule across related initiatives. For HHSC, drive portfolio risk heatmaps and dependency matrices, ensure ARB/Change processes are followed, and escalate unresolved items to CIO governance. Stakeholder engagement and executive liaison. Communicate portfolio status and decisions to stakeholders, ensure updates to leadership, and act as liaison between IT and program executives. Conduct regular program touchpoints and briefings for HHSC to Enterprise ESC; maintain alignment on priorities and champion customer experience across portfolios. Vendor coordination and performance evaluation. Evaluate vendor performance as it impacts the portfolio; ensure contract deliverables map to portfolio goals and mitigate third-party risk. For HHSC, coordinate with PCS and program areas on solicitations, validate scope against portfolio roadmaps, and surface performance gaps and remediation plans in ESC/MC forums. Monitor progress, budgets, schedules, quality, and compliance. Monitor portfolio progress, budget execution, schedule adherence, and delivery quality; ensure compliance with agency policy and state frameworks. For HHSC, enforce PPM initiation/charter standards, PIR/BO closeout discipline, and reporting cadence; flag Critical Projects and “go-to-green” plans to ESC, and track corrective actions. Standards adoption, training, and PMO enablement. Support enterprise adoption of standardized project/portfolio methodologies, terminology, and tooling; train stakeholders and improve reporting quality. For HHSC, partner with PMO to maintain PPM QRGs, job aids, and micro-training; drive data integrity in PPM and promote automation/reporting improvements. Knowledge, Skills And Abilities (KSAs)
Knowledge of IT governance frameworks, portfolio management principles, and internal IT operations. Knowledge of intake management processes, project prioritization methods, and alignment practices for IT initiatives with agency objectives. Knowledge of project roadmap development, value realization concepts, and methods for monitoring project status, milestones, and risks. Knowledge of advanced capabilities of Microsoft Copilot and related generative AI tools used within the enterprise environment, including their application in governance, project management, and decision-support processes. Skill in facilitating executive-level meetings, workgroups, and governance committees with strong leadership presence. Skill in preparing and delivering decision-support materials, briefings, and strategic recommendations for IT leadership. Skill in communicating effectively—both orally and in writing—to support executive reporting, presentations, and stakeholder engagement. Skill in organizing work, managing time, and coordinating multiple priorities, deadlines, and complex tasks. Skill in using Microsoft Copilot and other AI tools to analyze information, develop high-quality executive materials, streamline workflows, and enhance productivity across teams. Skill in coaching colleagues and stakeholders on effective Copilot usage to improve adoption, consistency, and value realization across IT and business units. Ability to exercise independent judgment, evaluate complex issues, and recommend effective, data-informed solutions. Ability to build and maintain collaborative working relationships across IT divisions and cross-functional business teams. Ability to translate business needs into actionable IT initiatives that support enterprise strategy and deliver value. Ability to serve as an effective advocate and champion for enterprise AI adoption by modeling strong usage, identifying meaningful use cases, and promoting best practices in a complex, multi-division environment. Ability to translate business needs into AI-supported solutions that increase efficiency, improve decision-making, and support enterprise-level outcomes. Certifications
ITIL certification Project Management Professional (PMP) Certification Requirements
Bachelor’s degree in Computer Science, Business, Healthcare Informatics, Government or other related field required. Experience and education may be substituted on a year-for-year basis. A minimum of seven (7) years of IT work experience required. A minimum of two (2) years of experience with HHSC preferred. Additional Information
Any employment offer is contingent upon available budgeted funds. Salary determined per budgetary limits and HHSC HR manual. Selected candidates must be legally authorized to work in the U.S. without sponsorship. Selected candidate must be willing to work from an HHSC office located in Austin, designated by the hiring manager. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. ADA Accommodations: HHSC and DSHS agencies provide reasonable accommodation during hiring. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are interviewed and need accommodation, notify the scheduler. #J-18808-Ljbffr