Director of Membership Sales and Experiences - The Hand and The Eye
Levy Sector, Chicago, Illinois, United States, 60611
Salary: $120,000 - $130,000
Location: The Hand & The Eye
Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. Job Summary The Hand & The Eye is a first-of-its-kind destination in the heart of Chicago, blending close-up magic with elevated culinary and cultural experiences. Rooted in wonder, elegance, and connection, we create moments that feel intentional, immersive, and memorable.
As Director of Membership Sales & Experiences, you lead all revenue-driving efforts across membership sales, ticketing, and private events. This role is responsible for building demand, shaping go-to-market strategy, and representing The Hand & The Eye externally through partnerships, corporate relationships, and community presence. You own membership sales, not membership curation, and work closely with Membership leadership to ensure sales efforts align with intake pacing, cultural standards, and the integrity of the community.
This role blends strategic leadership with hands-on execution. You will build and scale a high-performing sales organization, establish sales infrastructure and forecasting, and personally manage key relationships. In partnership with Brand, Marketing, Programming, Culinary, and Operations, you ensure every sales-driven interaction reflects the care, discretion, and experience standards that define The Hand & The Eye.
Preferred Qualifications: • 8+ years of experience in membership sales, hospitality sales, private clubs, or luxury experiential environments • Proven track record of building and leading high-performing sales teams • Experience owning revenue strategy, pipeline development, and forecasting across multiple sales channels • Strong command of CRM systems, sales operations, and reporting (PeopleVine experience preferred) • Established network within Chicago’s hospitality, corporate, or events landscape • Comfortable operating in a fast-paced, pre-opening environment • Strong executive presence with the ability to represent a premium brand externally • Flexibility to work evenings and weekends in alignment with venue schedule and events We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Plan Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Levy maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
For positions in Washington State, Maryland, or to be performed Remotely,
click here
or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf
About Levy The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. Job Summary The Hand & The Eye is a first-of-its-kind destination in the heart of Chicago, blending close-up magic with elevated culinary and cultural experiences. Rooted in wonder, elegance, and connection, we create moments that feel intentional, immersive, and memorable.
As Director of Membership Sales & Experiences, you lead all revenue-driving efforts across membership sales, ticketing, and private events. This role is responsible for building demand, shaping go-to-market strategy, and representing The Hand & The Eye externally through partnerships, corporate relationships, and community presence. You own membership sales, not membership curation, and work closely with Membership leadership to ensure sales efforts align with intake pacing, cultural standards, and the integrity of the community.
This role blends strategic leadership with hands-on execution. You will build and scale a high-performing sales organization, establish sales infrastructure and forecasting, and personally manage key relationships. In partnership with Brand, Marketing, Programming, Culinary, and Operations, you ensure every sales-driven interaction reflects the care, discretion, and experience standards that define The Hand & The Eye.
Preferred Qualifications: • 8+ years of experience in membership sales, hospitality sales, private clubs, or luxury experiential environments • Proven track record of building and leading high-performing sales teams • Experience owning revenue strategy, pipeline development, and forecasting across multiple sales channels • Strong command of CRM systems, sales operations, and reporting (PeopleVine experience preferred) • Established network within Chicago’s hospitality, corporate, or events landscape • Comfortable operating in a fast-paced, pre-opening environment • Strong executive presence with the ability to represent a premium brand externally • Flexibility to work evenings and weekends in alignment with venue schedule and events We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Plan Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Levy maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
For positions in Washington State, Maryland, or to be performed Remotely,
click here
or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf