Bilingual in Spanish Customer Service Representative

divh2Bilingual In Spanish Customer Service Representative/h2pWe are looking for a detail-oriented bilingual in Spanish customer service representative to join our team in Mount Laurel, New Jersey. This is a long-term contract position, offering an opportunity to grow within the organization while delivering exceptional service to our clients. The role involves handling customer inquiries related to their account and ensuring accurate data entry in a fast-paced environment./ppResponsibilities:/pulliRespond to incoming calls from customers, addressing inquiries/liliAssist customers with updating personal information, such as addresses and names, in their accounts./liliProvide accurate information and direct customers to appropriate departments or personnel for further assistance./liliMaintain precise and timely data entry to ensure customer records are up to date./liliDeliver exceptional customer service while adhering to company policies and procedures./liliLog all customer interactions and follow up as necessary to ensure resolution./liliCollaborate with team members and supervisors to enhance service delivery and resolve issues efficiently./liliStay punctual and ready to start work promptly at scheduled hours./liliAdapt to a dynamic work environment while meeting high standards of conduct./li/ulpRequirements:/pulliProven experience in customer service or a related field./liliStrong bilingual communication skills, both verbal and written./liliFamiliarity with data entry processes and attention to detail./liliAbility to work onsite in Mount Laurel, New Jersey./liliPunctuality and reliability in adhering to work schedules./liliProficiency in using computer systems and navigating online tools./liliWillingness to learn and adapt to company processes and systems./li/ul/div