Inside Sales Supervisor- Newington, CT

divh2Inside Sales Supervisor- Newington, CT/h2pLooking for stability? Join Woodgrain! Were growing fast and offering lifetime careers in a supportive work environment./ppAbout Woodgrain: Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated./ph3Primary Role/h3pThe Inside Sales Supervisor will assume responsibility of the day to day activities of the inside sales representatives who work in our Newington Distribution Center. Coaching, people development, and driving strong culture will be the top priority. The supervisor will continue to manage their sales territory assignments, as well as monitoring processes and procedures for their team. This will have direct supervisory responsibility with direct reports./ph3Job Expectations/h3ulliKeep skill development of the team a top priority to grow skillsets and future leaders in the trainee program/liliBe the driver of our inside sales culture and energy in the Newington office/liliEnsure consistent implementation of procedures and best practices for account management, service, and navigating Woodgrains systems./liliAid with problem solving and facilitate interdepartmental communication/liliGrow partnership with operations staff of Newington DC/liliLead by example with the management of individual sales territories/liliAssist with reporting on lost sales, excess inventory, potential spike sales, unbilled deliveries, unresolved deductions, and open text aging report for the NewingtonDC./liliHelp team to demonstrate strong usage of CX system/liliOther duties as assigned/li/ulh3Job Specifications/h3ulliExcellent verbal, written, and interpersonal communication skills/liliStrong PC skills including MS Office, Excel, and Outlook/liliAbility to learn ERP and CX software to become a super user/liliDemonstrated leadership ability/liliProven customer service skills/liliStrong organizational skills/liliAbility to manage, coach, and train others/liliUnwavering integrity/li/ulh3Work Environment/h3ulliProlonged periods of sitting at a desk and working on a computer./liliRequired to stand, walk, sit and hear./liliAble to use hands and fingers on a (computer) keyboard and other office equipment./liliMust be able to lift 5 pounds at times./liliSpecific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception./liliThe noise level in the work environment is low to moderate./liliOccasional travel required./li/ulh3Summary of Company Benefits/h3ulliHealth, Dental, and Vision Insurance/liliHealth Savings Account (HSA)/liliFlexible Spending Account (FSA)/lili401(k) with a Company Match/liliGroup Term Life Insurance and ADD/liliEmployer Paid Long-Term

Short-Term Disability/liliVoluntary Supplemental Hospital and Accident Plans/liliEmployee Assistance Program/lili8 Company Paid Holidays

1 Floating Holiday/liliPaid Time Off (PTO)/li/ulpWoodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law./ppWoodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test./p/div