Business Development Manager, Kitchen & Bath
Hardware Resources, Phila, PA, United States
Are you a strategic thinker who thrives on driving growth and building strong partnerships? We’re seeking a Business Development Manager to expand our market presence, pursue high‑impact opportunities, and collaborate across teams to deliver innovative solutions. If you excel in a fast‑paced environment and enjoy turning ideas into results, we’d love to hear from you.
About Hardware Resources
Hardware Resources is a leading provider of cabinet hardware, accessories, and kitchen cabinets. Through six brands, we design, engineer, manufacture, and sell decorative and functional hardware, organizers, vanities, wood products, and LED lighting for the kitchen and bath. Headquartered in Bossier City, Louisiana, we’re known for exceptional quality and service. We foster an entrepreneurial, collaborative culture where team members are valued and encouraged to reach their full potential.
About the Job
NorthPoint Cabinetry is a premium North American–made RTA kitchen and bath line offering a wide range of QuickBuild™ cabinet designs with a custom look. Products are in stock and ship quickly from strategically located U.S. warehouses.
The Business Development Manager drives demand for targeted products by training and supporting inside and outside sales teams, with a focus on kitchen and bath items, high‑volume projects, and accessories such as organizers, lighting, and hardware. The role boosts growth in key regions by strengthening product knowledge and selling skills, especially for newer sales staff.
As a “player‑coach,” this position contributes directly to revenue and margin growth while serving as a category expert. Core responsibilities include meeting sales goals, identifying new customers, monitoring competitors, and partnering with Regional and National Sales Directors on effective sales strategies. Daily work involves opportunity mining, customer engagement, and sharing best practices with the Training Department for broader team development.
Key Duties and Responsibilities
Achieve quarterly, annual, and long‑term targets for revenue growth and margins
Monitor competitor marketing, positioning, and program offerings, and provide feedback to Marketing and the Product Managers
Assist in the management of customer relationships with target accounts
Customer visits, coordinated with the local salesman, to review opportunities for fit and generate profitable sales via ride‑a‑longs to teach by example
Help create customer incentive programs that promote profitable growth
Create “how to” processes for selling assigned products
Possess strong interpersonal skills and ability to create long‑term client relationships
Participation in select regional and national industry and channel trade shows
Participation in Annual Sales Meeting presentations
Coordination with the Training Department to effectively promote and educate the sales team
Feedback to the marketing and product manager teams on new product acceptance and issues, effectiveness of marketing programs, etc.
Provide the sales voice when contributing to strategic projects, customer service & marketing programs
Other duties and responsibilities as assigned
Skill & Knowledge Requirements
Experience in the kitchen and bath industry preferred
Excellent sales and closing skills and problem‑solving capabilities
Presentation and demonstration skills – showcase attributes, differentiators, features, and benefits
Temperament and skills for teaching and training; ability to be a mentor
Proficiency with Microsoft Excel and Word, and other company software as needed
Excellent oral and written communication is a mandatory prerequisite
Education and experience
4‑year college degree preferred (applicable industry experience may be considered)
3+ years in business‑to‑business sales as a Sales Manager, Account Manager, or similar responsibilities
Additional Information
Travel is required – approximately 75%. Candidate must possess capacity to fund travel via credit card until reimbursed. Proximity to major airport preferred.
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About Hardware Resources
Hardware Resources is a leading provider of cabinet hardware, accessories, and kitchen cabinets. Through six brands, we design, engineer, manufacture, and sell decorative and functional hardware, organizers, vanities, wood products, and LED lighting for the kitchen and bath. Headquartered in Bossier City, Louisiana, we’re known for exceptional quality and service. We foster an entrepreneurial, collaborative culture where team members are valued and encouraged to reach their full potential.
About the Job
NorthPoint Cabinetry is a premium North American–made RTA kitchen and bath line offering a wide range of QuickBuild™ cabinet designs with a custom look. Products are in stock and ship quickly from strategically located U.S. warehouses.
The Business Development Manager drives demand for targeted products by training and supporting inside and outside sales teams, with a focus on kitchen and bath items, high‑volume projects, and accessories such as organizers, lighting, and hardware. The role boosts growth in key regions by strengthening product knowledge and selling skills, especially for newer sales staff.
As a “player‑coach,” this position contributes directly to revenue and margin growth while serving as a category expert. Core responsibilities include meeting sales goals, identifying new customers, monitoring competitors, and partnering with Regional and National Sales Directors on effective sales strategies. Daily work involves opportunity mining, customer engagement, and sharing best practices with the Training Department for broader team development.
Key Duties and Responsibilities
Achieve quarterly, annual, and long‑term targets for revenue growth and margins
Monitor competitor marketing, positioning, and program offerings, and provide feedback to Marketing and the Product Managers
Assist in the management of customer relationships with target accounts
Customer visits, coordinated with the local salesman, to review opportunities for fit and generate profitable sales via ride‑a‑longs to teach by example
Help create customer incentive programs that promote profitable growth
Create “how to” processes for selling assigned products
Possess strong interpersonal skills and ability to create long‑term client relationships
Participation in select regional and national industry and channel trade shows
Participation in Annual Sales Meeting presentations
Coordination with the Training Department to effectively promote and educate the sales team
Feedback to the marketing and product manager teams on new product acceptance and issues, effectiveness of marketing programs, etc.
Provide the sales voice when contributing to strategic projects, customer service & marketing programs
Other duties and responsibilities as assigned
Skill & Knowledge Requirements
Experience in the kitchen and bath industry preferred
Excellent sales and closing skills and problem‑solving capabilities
Presentation and demonstration skills – showcase attributes, differentiators, features, and benefits
Temperament and skills for teaching and training; ability to be a mentor
Proficiency with Microsoft Excel and Word, and other company software as needed
Excellent oral and written communication is a mandatory prerequisite
Education and experience
4‑year college degree preferred (applicable industry experience may be considered)
3+ years in business‑to‑business sales as a Sales Manager, Account Manager, or similar responsibilities
Additional Information
Travel is required – approximately 75%. Candidate must possess capacity to fund travel via credit card until reimbursed. Proximity to major airport preferred.
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