Omnichannel Content & Operations Architect

A leading telecommunications company is hiring an Omnichannel Operations & Content Expert in Mission, Kansas. This position is responsible for ensuring a consistent brand voice and managing omnichannel processes across digital and retail channels. The ideal candidate will possess expertise in knowledge management and change management, and have experience in retail or call center operations. This role aims to enhance customer experiences and build advocacy through effective onboarding and content management. #J-18808-Ljbffr