Director of Customer Service - State Farm Agent Team Member
Agentmoby, Newport Beach, California, us, 92659
Director of Customer Service - State Farm Agent Team Member
Full Time in Newport Beach - CA - 92660 Replies within 24 hours 401(k) 401(k) matching Bonus based on performance Opportunity for advancement Paid time off You May Be a Great Fit as a Director of Customer Service at
Moby Young - State Farm Agent
if
You’re the person people call first when life goes sideways
- calm, steady, and ready to help. You genuinely care about your community
and are dedicated to providing excellent service that makes a positive impact on the people around you. You’re a natural relationship-builder
who earns trust quickly and keeps it. You listen first, then guide , making customers feel understood while confidently recommending solutions. You’re compassionate under pressure
and can guide someone through their worst day with clarity and empathy. Location Address
Newport Beach, CA 92660 At Moby Young - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us. Seeking a
Director of Customer Service
to lead customer experience initiatives and oversee service operations. The role supports team coordination, quality assurance, and process improvement. Responsibilities
Lead and manage daily customer service operations. Train and support team members to achieve service standards. Monitor performance metrics and identify areas for improvement. Coordinate communication between team members and customers. Assist with policy inquiries, billing coordination, and issue resolution. Qualifications
Leadership or supervisory experience preferred. Strong communication and time management skills. Ability to motivate and support team development. Must meet applicable state licensing requirements. Compensation $60,000.00 - $90,000.00 per year Join a community of good neighbors
Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none
#J-18808-Ljbffr
Full Time in Newport Beach - CA - 92660 Replies within 24 hours 401(k) 401(k) matching Bonus based on performance Opportunity for advancement Paid time off You May Be a Great Fit as a Director of Customer Service at
Moby Young - State Farm Agent
if
You’re the person people call first when life goes sideways
- calm, steady, and ready to help. You genuinely care about your community
and are dedicated to providing excellent service that makes a positive impact on the people around you. You’re a natural relationship-builder
who earns trust quickly and keeps it. You listen first, then guide , making customers feel understood while confidently recommending solutions. You’re compassionate under pressure
and can guide someone through their worst day with clarity and empathy. Location Address
Newport Beach, CA 92660 At Moby Young - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us. Seeking a
Director of Customer Service
to lead customer experience initiatives and oversee service operations. The role supports team coordination, quality assurance, and process improvement. Responsibilities
Lead and manage daily customer service operations. Train and support team members to achieve service standards. Monitor performance metrics and identify areas for improvement. Coordinate communication between team members and customers. Assist with policy inquiries, billing coordination, and issue resolution. Qualifications
Leadership or supervisory experience preferred. Strong communication and time management skills. Ability to motivate and support team development. Must meet applicable state licensing requirements. Compensation $60,000.00 - $90,000.00 per year Join a community of good neighbors
Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none
#J-18808-Ljbffr