Regional Business Coach
ServiceMaster Clean of Fraser Valley, Jacksonville, Florida, United States, 32290
Benefits
401(k) matching
Training & development
Position Summary Position:
Regional Business Coach Reports to:
Director of US Operations Salary Range:
$85,000 - $90,000.00
The Regional Business Consultant will coach business processes that improve profitability and brand experience, consult franchisees on business owner decisions, and collaborate with all franchisor team members to increase brand equity. The role will be responsible for developing, executing, and holding the franchisee accountable for the goals of the business plan for the specific region.
Essential Duties/Responsibilities
Coach the franchisees and their teams
Lead and mentor the franchises
Inspire and obtain results through coaching of the franchisees
Increase value, equity, and profitability for the region
Consult and hold franchisees accountable for their goals
Build relationships with franchisees
Conflict resolution with franchisees
Facilitate conferences and trainings for franchisees
Contribute to network-wide initiatives
Visit franchisees within your region to review specific issues and goals. Target is four days biweekly of visits to franchisees
Competency – Knowledge, Skills, and Abilities
Knowledge of Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Zoom, Adobe, OneDrive, SharePoint)
Knowledge of estimating platforms
Knowledge of running a business proficiently
Excellent communication skills
Leadership and entrepreneurial skills
Ability to be assertive, empathetic, inspiring, and engaging with others
Ability to learn and operate our primary operating systems and estimating platforms
Ability to create and deliver live group presentations, with the ability to engage and communicate effectively at all organizational levels
Ability to develop goals and business plans for franchisees
Ability to answer and communicate with Independent franchises via phone and email
Ability to work with office equipment (fax, computer, etc.)
Ability to work independently
Ability to pass and maintain a satisfactory background check
Ability to operate a vehicle safely
Stress management and composure
Problem-solving and conflict resolution
Maintain a level of confidentiality
Follow the Paul Davis Values, Vision, Mission, and 10 Serving Basics
Required Education and Experience
Bachelor’s Degree in business or related field
Experience leading teams, offices, and/or groups
8 plus years of experience in running a business or understanding the proficiency relating to running a business
Experience with achieving results and exceeding goals
Preferred Education and Experience
An MBA or a CPA is a plus
Experience within the franchise industry
Experience in the restoration industry regarding water mitigation, mold remediation, lead and asbestos abatement, contents cleaning, contents packing, structure cleaning, and reconstruction.
Physical Requirements
Must be able to stay in a stationary position up to 75% of the time
The person in this position needs to occasionally move about inside offices to review franchisees' business setup/model
Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer.
Must be able to observe and perceive information on a computer and documents
Must be able to communicate and converse with franchisees over the phone and face-to-face
Ability to safely operate a passenger vehicle
Work Environment The employee will be working remotely in their home office and will be exposed to normal conditions of air conditioning and heat. Most work will be conducted over email, video conferencing, and telephone. Employees must have access to a stable internet connection when working out of the office. Employees must use the provided VPN technology to securely connect remotely. The successful person must be productive with minimal supervision.
Travel This position may require up to 50% travel. This position requires travel to franchise locations, trainings, and team meetings.
Reasonable Accommodation for Disability Any applicant or employee who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process. The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer.
Disclaimer Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
This is a remote position.
#J-18808-Ljbffr
401(k) matching
Training & development
Position Summary Position:
Regional Business Coach Reports to:
Director of US Operations Salary Range:
$85,000 - $90,000.00
The Regional Business Consultant will coach business processes that improve profitability and brand experience, consult franchisees on business owner decisions, and collaborate with all franchisor team members to increase brand equity. The role will be responsible for developing, executing, and holding the franchisee accountable for the goals of the business plan for the specific region.
Essential Duties/Responsibilities
Coach the franchisees and their teams
Lead and mentor the franchises
Inspire and obtain results through coaching of the franchisees
Increase value, equity, and profitability for the region
Consult and hold franchisees accountable for their goals
Build relationships with franchisees
Conflict resolution with franchisees
Facilitate conferences and trainings for franchisees
Contribute to network-wide initiatives
Visit franchisees within your region to review specific issues and goals. Target is four days biweekly of visits to franchisees
Competency – Knowledge, Skills, and Abilities
Knowledge of Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Zoom, Adobe, OneDrive, SharePoint)
Knowledge of estimating platforms
Knowledge of running a business proficiently
Excellent communication skills
Leadership and entrepreneurial skills
Ability to be assertive, empathetic, inspiring, and engaging with others
Ability to learn and operate our primary operating systems and estimating platforms
Ability to create and deliver live group presentations, with the ability to engage and communicate effectively at all organizational levels
Ability to develop goals and business plans for franchisees
Ability to answer and communicate with Independent franchises via phone and email
Ability to work with office equipment (fax, computer, etc.)
Ability to work independently
Ability to pass and maintain a satisfactory background check
Ability to operate a vehicle safely
Stress management and composure
Problem-solving and conflict resolution
Maintain a level of confidentiality
Follow the Paul Davis Values, Vision, Mission, and 10 Serving Basics
Required Education and Experience
Bachelor’s Degree in business or related field
Experience leading teams, offices, and/or groups
8 plus years of experience in running a business or understanding the proficiency relating to running a business
Experience with achieving results and exceeding goals
Preferred Education and Experience
An MBA or a CPA is a plus
Experience within the franchise industry
Experience in the restoration industry regarding water mitigation, mold remediation, lead and asbestos abatement, contents cleaning, contents packing, structure cleaning, and reconstruction.
Physical Requirements
Must be able to stay in a stationary position up to 75% of the time
The person in this position needs to occasionally move about inside offices to review franchisees' business setup/model
Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer.
Must be able to observe and perceive information on a computer and documents
Must be able to communicate and converse with franchisees over the phone and face-to-face
Ability to safely operate a passenger vehicle
Work Environment The employee will be working remotely in their home office and will be exposed to normal conditions of air conditioning and heat. Most work will be conducted over email, video conferencing, and telephone. Employees must have access to a stable internet connection when working out of the office. Employees must use the provided VPN technology to securely connect remotely. The successful person must be productive with minimal supervision.
Travel This position may require up to 50% travel. This position requires travel to franchise locations, trainings, and team meetings.
Reasonable Accommodation for Disability Any applicant or employee who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process. The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer.
Disclaimer Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
This is a remote position.
#J-18808-Ljbffr