USA Jobs
Customer Service Representative
Our client, a customer service company, is looking for a Customer Service Representative to join their Miami office. This role involves direct interaction with customers, addressing their inquiries, and ensuring a high level of satisfaction. The ideal candidate will possess strong communication skills and a friendly demeanor to handle various customer issues effectively. In this position, you will be trained on company products and services to provide accurate information to customers. You'll play a crucial role in maintaining customer loyalty and satisfaction while contributing to the overall success of the team. Responsibilities
Respond to customer inquiries via phone and email. Maintain accurate customer records and documentation. Resolve customer complaints in a timely manner. Provide product and service information to customers. Collaborate with team members to enhance service quality. Assist in managing customer expectations and follow-up calls. Requirements
High school diploma or equivalent. Strong verbal and written communication skills. Ability to work in a fast-paced environment. Basic computer skills and familiarity with CRM systems. Benefits
Competitive hourly rate. Health, dental, and vision insurance. Paid time off and holidays. Opportunities for advancement. Ongoing training and development programs. Friendly and supportive work environment.
Our client, a customer service company, is looking for a Customer Service Representative to join their Miami office. This role involves direct interaction with customers, addressing their inquiries, and ensuring a high level of satisfaction. The ideal candidate will possess strong communication skills and a friendly demeanor to handle various customer issues effectively. In this position, you will be trained on company products and services to provide accurate information to customers. You'll play a crucial role in maintaining customer loyalty and satisfaction while contributing to the overall success of the team. Responsibilities
Respond to customer inquiries via phone and email. Maintain accurate customer records and documentation. Resolve customer complaints in a timely manner. Provide product and service information to customers. Collaborate with team members to enhance service quality. Assist in managing customer expectations and follow-up calls. Requirements
High school diploma or equivalent. Strong verbal and written communication skills. Ability to work in a fast-paced environment. Basic computer skills and familiarity with CRM systems. Benefits
Competitive hourly rate. Health, dental, and vision insurance. Paid time off and holidays. Opportunities for advancement. Ongoing training and development programs. Friendly and supportive work environment.