Entry Level Customer Service Representative

Overview We partner with nonprofit groups to support community-focused events and fundraising initiatives. Our mission is to help organizations expand awareness, strengthen donor relationships, and make a meaningful impact in the communities they serve—while also providing structured training and growth opportunities for entry-level professionals.

Responsibilities

Provide friendly, professional support to event attendees, donors, and community members

Share information about nonprofit missions, campaigns, and fundraising goals

Assist with customer inquiries, feedback collection, and basic follow-up

Support on-site event teams with attendee engagement and service coordination

Help distribute informational and promotional materials

Maintain a positive, customer-focused presence at events and outreach activities

Collaborate with team members to ensure smooth and successful events

Represent nonprofit partners in a professional and enthusiastic manner

Qualifications

No prior experience required — paid training provided

High school diploma or equivalent required; college coursework or degree preferred

Strong communication and interpersonal skills

Positive, outgoing attitude with a passion for helping others

Ability to thrive in a fast-paced, team-oriented environment

Interest in customer service, events, nonprofit work, or community outreach

Flexible availability for event-based schedules

Benefits

Competitive entry-level pay with performance-based incentives

Paid training and ongoing mentorship

Clear opportunities for advancement into leadership, event coordination, or management roles

Supportive, mission-driven team environment

Hands-on experience working with live events and nonprofit campaigns

Opportunity to make a real, visible impact in the community

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