Experienced Automotive Service Advisor (Service Writer)
Mazda of Claremont, Claremont, California, United States, 91711
Experienced Automotive Service Advisor (Service Writer)
Mazda of Claremont
Job Type:
Full-Time
Compensation:
Top-of-Market Pay + Aggressive Performance Bonuses
Benefits:
Medical, Dental, Vision, Paid Time Off
About the Role Mazda of Claremont is looking for an
experienced Automotive Service Advisor
who knows how to run a service drive the right way—high CSI, strong ELR, clean repair orders, and consistent customer retention.
This role is built for a professional advisor who understands dealership processes, communicates clearly with technicians, and can confidently present maintenance and repair recommendations without pressure tactics.
If you’ve already proven yourself on the drive and want a stable, well-managed store where performance is rewarded, this is the opportunity.
Key Responsibilities
Manage a full service advisor workflow from write-up to delivery
Accurately document customer concerns and technician findings
Present maintenance and repair recommendations clearly and confidently
Maintain strong ELR, close rate, and CSI performance
Communicate repair timelines and updates proactively
Work efficiently with technicians, dispatch, and parts
Ensure all repair orders are complete, compliant, and audit-ready
Build long-term customer relationships that drive repeat business
Required Experience & Qualifications
2+ years of dealership Service Advisor experience required
Proven ability to sell maintenance and repair services ethically
Strong understanding of automotive systems and diagnostics
Experience with dealership DMS systems (CDK, Reynolds, or similar)
Ability to handle high volume while maintaining accuracy
Professional appearance, communication, and customer presence
Team-oriented mindset with accountability and consistency
What Mazda of Claremont Offers
Top-tier compensation for proven performers
Consistent customer traffic and a structured service process
Strong shop support and professional management
Stable dealership environment with long-term growth potential
Full benefits package including health insurance, and PTO
Apply today
if you’re an experienced Service Advisor ready to work in a dealership that values performance, professionalism, and customer trust.
#J-18808-Ljbffr
Job Type:
Full-Time
Compensation:
Top-of-Market Pay + Aggressive Performance Bonuses
Benefits:
Medical, Dental, Vision, Paid Time Off
About the Role Mazda of Claremont is looking for an
experienced Automotive Service Advisor
who knows how to run a service drive the right way—high CSI, strong ELR, clean repair orders, and consistent customer retention.
This role is built for a professional advisor who understands dealership processes, communicates clearly with technicians, and can confidently present maintenance and repair recommendations without pressure tactics.
If you’ve already proven yourself on the drive and want a stable, well-managed store where performance is rewarded, this is the opportunity.
Key Responsibilities
Manage a full service advisor workflow from write-up to delivery
Accurately document customer concerns and technician findings
Present maintenance and repair recommendations clearly and confidently
Maintain strong ELR, close rate, and CSI performance
Communicate repair timelines and updates proactively
Work efficiently with technicians, dispatch, and parts
Ensure all repair orders are complete, compliant, and audit-ready
Build long-term customer relationships that drive repeat business
Required Experience & Qualifications
2+ years of dealership Service Advisor experience required
Proven ability to sell maintenance and repair services ethically
Strong understanding of automotive systems and diagnostics
Experience with dealership DMS systems (CDK, Reynolds, or similar)
Ability to handle high volume while maintaining accuracy
Professional appearance, communication, and customer presence
Team-oriented mindset with accountability and consistency
What Mazda of Claremont Offers
Top-tier compensation for proven performers
Consistent customer traffic and a structured service process
Strong shop support and professional management
Stable dealership environment with long-term growth potential
Full benefits package including health insurance, and PTO
Apply today
if you’re an experienced Service Advisor ready to work in a dealership that values performance, professionalism, and customer trust.
#J-18808-Ljbffr