Purpose and Objective
The Benefits Specialist is responsible for the administration, compliance, and day-to-day management of employee benefit programs, ensuring accuracy, legal compliance, and a positive employee experience. This role serves as a subject matter expert on benefits, partners closely with payroll and external vendors, and supports employees across all stages of the employee lifecycle.
Job Responsibilities and Duties
Administer all employee benefit programs, including medical, dental, vision, life insurance, disability, retirement plans (401(k)), commuter benefits, and wellness programs Serve as the primary point of contact for employee benefit inquiries, eligibility, enrollment, and changes Manage new hire benefit onboarding and annual open enrollment processes, including system configuration, communications, and employee education Ensure compliance with all applicable federal, state, and local regulations, including ERISA, ACA, COBRA, FMLA/CFRA, HIPAA, and California-specific benefit requirements Coordinate with payroll to ensure accurate benefit deductions, reconciliations, and vendor invoicing Maintain benefit records and documentation in HRIS and benefits administration systems Partner with external brokers, carriers, and third-party administrators to resolve issues and optimize plan offerings Prepare benefit reports, audits, and metrics for leadership review Support leaves of absence administration in coordination with internal stakeholders and third-party vendors Assist with benefits communication materials, policies, and employee training Stay current on industry trends, legislative changes, and best practices related to employee benefits Knowledge, Skills, and Ability Requirements
Bachelor’s degree in Human Resources, Business Administration, or a related field preferred 3+ years of experience administering employee benefits in a multi-state or California-based environment Strong working knowledge of California labor laws and benefit compliance requirements Experience supporting leaves of absence and accommodations processes Experience with HRIS and benefits administration platforms Excellent attention to detail with strong analytical and problem-solving skills Ability to handle sensitive and confidential information with discretion Strong communication skills with the ability to explain complex benefit information clearly to employees
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Administer all employee benefit programs, including medical, dental, vision, life insurance, disability, retirement plans (401(k)), commuter benefits, and wellness programs Serve as the primary point of contact for employee benefit inquiries, eligibility, enrollment, and changes Manage new hire benefit onboarding and annual open enrollment processes, including system configuration, communications, and employee education Ensure compliance with all applicable federal, state, and local regulations, including ERISA, ACA, COBRA, FMLA/CFRA, HIPAA, and California-specific benefit requirements Coordinate with payroll to ensure accurate benefit deductions, reconciliations, and vendor invoicing Maintain benefit records and documentation in HRIS and benefits administration systems Partner with external brokers, carriers, and third-party administrators to resolve issues and optimize plan offerings Prepare benefit reports, audits, and metrics for leadership review Support leaves of absence administration in coordination with internal stakeholders and third-party vendors Assist with benefits communication materials, policies, and employee training Stay current on industry trends, legislative changes, and best practices related to employee benefits Knowledge, Skills, and Ability Requirements
Bachelor’s degree in Human Resources, Business Administration, or a related field preferred 3+ years of experience administering employee benefits in a multi-state or California-based environment Strong working knowledge of California labor laws and benefit compliance requirements Experience supporting leaves of absence and accommodations processes Experience with HRIS and benefits administration platforms Excellent attention to detail with strong analytical and problem-solving skills Ability to handle sensitive and confidential information with discretion Strong communication skills with the ability to explain complex benefit information clearly to employees
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