Hybrid ITSM Process Improvement Specialist

A global leader in analytics located in Kansas City is seeking a Business Process Consultant to enhance IT service quality and governance. The successful candidate will support ITSM processes, analyze service performance, and collaborate with cross-functional teams to improve reliability and customer experience. A Bachelor's degree in IT or Business, along with 2+ years of relevant experience, is required. This hybrid role allows for 2-3 days of on-site work weekly. #J-18808-Ljbffr