Associate Director of Analytics Reporting (Pilsen)
Illinois Peace Project, Chicago, Illinois, United States, 60290
Metropolitan Family Services (MFS)
empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company's bottom line? then we'd love to hear from you! We are now hiring a full-time
Associate Director of Analytics Reporting
to join our Metropolitan Peace Academy (MPA) office. Salary
The average starting salary for this position will fall in the range of $86,000 - $90,000 annually. Where candidates fall in this range will be based on skill and experience level. ESSTENTIAL JOB FUNCTIONS
Provides leadership to department-wide planning to ensure that performance measures, standards, CQI review and staff development are integrated into all CQI agency activities. Lead a team of analysts, ensuring high performance and professional development. Oversee the design, development, and maintenance of reports, dashboards, and KPIs to monitor business performance. Lead the development and implementation of analytics strategies to provide actionable insights for stakeholders. Ensure data accuracy, integrity, and consistency across systems and reporting tools. Partner with departments (e.g., MPI divisions, CP4P Partners) to understand data needs and deliver tailored solutions. Lead the management of analytics platforms (e.g., Tableau, SQL) and recommend new tools or processes to enhance efficiency. Lead development, tracking and reporting on key metrics, identifying trends, risks, and opportunities. Streamline data collection and reporting processes to improve scalability and timeliness. Other duties as assigned. Qualifications
Master’s Degree in Data Science, Human Service, Social Work, and or related field,
required. 5+ years of increasing levels of experience in clinical service, program development, and evaluation
required . 5+ years of increasing levels of experience in data monitoring, cleaning, and analysis for varying audiences
required. Advanced skills in quantitative and qualitative analysis with specific experience in Tableau and SPSS
required. Knowledge, Skills, and Abilities
Strong interpersonal, written, and communication skills Excellent administrative and organizational skills Strong organizational skills and the ability to set priorities, organize time efficiently, and handle multiple demands. Ability to work effectively with individuals and groups of diverse ethnic and socio-economic background. Additional Requirements
Satisfactorily pass all relevant screenings and criminal background checks. Transportation/Travel Requirements
Driving for work required with transportation of clients preferred in a personally owned vehicle. Travel between sites required. Physical Demands
While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data figures, transcribing, and viewing a computer terminal. Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more! Benefits Highlights
Medical Coverage, Dental Coverage, and Vision Coverage. Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HAS accounts, pro-rated to your benefits start date. FREE General Medicine and Behavioral Health Teladoc services provided to all team members. Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility. And so much more! Make sure you see the full suite of benefits offered! MORE ABOUT US:
Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment. Skills (Preferred)
Analytical Skills (advanced) Interpersonal Skills (advanced) Organizational Skills (advanced) Verbal and Written Communication (advanced) Education (Required)
Masters or better in Human Services or related field. Experience (Required)
5 years: Experience in data monitoring, cleaning, and analysis for varying audiences 5 years: Experience in clinical service, program development, and evaluation. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities: This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company's bottom line? then we'd love to hear from you! We are now hiring a full-time
Associate Director of Analytics Reporting
to join our Metropolitan Peace Academy (MPA) office. Salary
The average starting salary for this position will fall in the range of $86,000 - $90,000 annually. Where candidates fall in this range will be based on skill and experience level. ESSTENTIAL JOB FUNCTIONS
Provides leadership to department-wide planning to ensure that performance measures, standards, CQI review and staff development are integrated into all CQI agency activities. Lead a team of analysts, ensuring high performance and professional development. Oversee the design, development, and maintenance of reports, dashboards, and KPIs to monitor business performance. Lead the development and implementation of analytics strategies to provide actionable insights for stakeholders. Ensure data accuracy, integrity, and consistency across systems and reporting tools. Partner with departments (e.g., MPI divisions, CP4P Partners) to understand data needs and deliver tailored solutions. Lead the management of analytics platforms (e.g., Tableau, SQL) and recommend new tools or processes to enhance efficiency. Lead development, tracking and reporting on key metrics, identifying trends, risks, and opportunities. Streamline data collection and reporting processes to improve scalability and timeliness. Other duties as assigned. Qualifications
Master’s Degree in Data Science, Human Service, Social Work, and or related field,
required. 5+ years of increasing levels of experience in clinical service, program development, and evaluation
required . 5+ years of increasing levels of experience in data monitoring, cleaning, and analysis for varying audiences
required. Advanced skills in quantitative and qualitative analysis with specific experience in Tableau and SPSS
required. Knowledge, Skills, and Abilities
Strong interpersonal, written, and communication skills Excellent administrative and organizational skills Strong organizational skills and the ability to set priorities, organize time efficiently, and handle multiple demands. Ability to work effectively with individuals and groups of diverse ethnic and socio-economic background. Additional Requirements
Satisfactorily pass all relevant screenings and criminal background checks. Transportation/Travel Requirements
Driving for work required with transportation of clients preferred in a personally owned vehicle. Travel between sites required. Physical Demands
While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data figures, transcribing, and viewing a computer terminal. Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more! Benefits Highlights
Medical Coverage, Dental Coverage, and Vision Coverage. Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HAS accounts, pro-rated to your benefits start date. FREE General Medicine and Behavioral Health Teladoc services provided to all team members. Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility. And so much more! Make sure you see the full suite of benefits offered! MORE ABOUT US:
Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment. Skills (Preferred)
Analytical Skills (advanced) Interpersonal Skills (advanced) Organizational Skills (advanced) Verbal and Written Communication (advanced) Education (Required)
Masters or better in Human Services or related field. Experience (Required)
5 years: Experience in data monitoring, cleaning, and analysis for varying audiences 5 years: Experience in clinical service, program development, and evaluation. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities: This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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