Director of Operations Wild State Cider / Birdie
Wild State Cider, Duluth, Minnesota, United States, 55806
Overview
About Wild State At Wild State, we believe life’s too short for bad beverages — and bad work environments. We’re a team of kind, hardworking people who care about what we make and who we make it with. From our ciders and THC beverages to our taproom experience, we focus on creating things people genuinely enjoy. We’re growing, adding complexity, and investing in the people and systems that help everything run smoothly. We’re looking for a Director of Operations to help lead that next phase. The Role This is a roll-up-your-sleeves kind of role. The Director of Operations oversees the day-to-day operations of both our production and taproom teams, making sure things run efficiently, consistently, and with care. You’ll help translate goals into action, build systems that actually work, and support teams so they can do their best work. You don’t need a background in beverage or hospitality — we’re more interested in someone who’s multi-skilled, curious, and comfortable learning new things quickly. If you’ve managed people, solved messy problems, and taken ownership in a fast-moving environment, you’ll feel at home here. Just as important: you’re kind, easy-going, and steady under pressure. You work hard, lead by example, and don’t think any task is beneath you. What You’ll Do Oversee daily operations across production, taproom, and facilities Lead, coach, and support managers and frontline team members Build and improve systems, processes, and workflows Balance staffing, schedules, and resources to meet business needs Use data to track performance, identify issues, and guide decisions Drive continuous improvement around efficiency, safety, and quality Partner with leadership on planning, budgeting, and growth Jump in where needed to keep things moving Take ownership of problems and see them through What We’re Looking For 5+ years of operations or management experience across one or more industries Strong experience managing teams — you care about people and accountability Comfortable wearing multiple hats and learning new skills as you go Data-driven mindset — you like metrics, dashboards, and using numbers to make decisions Organized, practical, and good at prioritizing in a busy environment Clear communicator who works well across teams and personalities Willing to work hard, stay flexible, and take responsibility Calm, positive presence when things get busy Kind, respectful, and easy to work with No jerks To Apply Please tell us who you are and why you’re the right person for the role in addition to your recent work history. Job Type: Full-time Base Pay: $85,000.00 – $105,000.00 per year Benefits: 401(k) matching Health insurance Paid time off Parental leave Work Location: In person
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About Wild State At Wild State, we believe life’s too short for bad beverages — and bad work environments. We’re a team of kind, hardworking people who care about what we make and who we make it with. From our ciders and THC beverages to our taproom experience, we focus on creating things people genuinely enjoy. We’re growing, adding complexity, and investing in the people and systems that help everything run smoothly. We’re looking for a Director of Operations to help lead that next phase. The Role This is a roll-up-your-sleeves kind of role. The Director of Operations oversees the day-to-day operations of both our production and taproom teams, making sure things run efficiently, consistently, and with care. You’ll help translate goals into action, build systems that actually work, and support teams so they can do their best work. You don’t need a background in beverage or hospitality — we’re more interested in someone who’s multi-skilled, curious, and comfortable learning new things quickly. If you’ve managed people, solved messy problems, and taken ownership in a fast-moving environment, you’ll feel at home here. Just as important: you’re kind, easy-going, and steady under pressure. You work hard, lead by example, and don’t think any task is beneath you. What You’ll Do Oversee daily operations across production, taproom, and facilities Lead, coach, and support managers and frontline team members Build and improve systems, processes, and workflows Balance staffing, schedules, and resources to meet business needs Use data to track performance, identify issues, and guide decisions Drive continuous improvement around efficiency, safety, and quality Partner with leadership on planning, budgeting, and growth Jump in where needed to keep things moving Take ownership of problems and see them through What We’re Looking For 5+ years of operations or management experience across one or more industries Strong experience managing teams — you care about people and accountability Comfortable wearing multiple hats and learning new skills as you go Data-driven mindset — you like metrics, dashboards, and using numbers to make decisions Organized, practical, and good at prioritizing in a busy environment Clear communicator who works well across teams and personalities Willing to work hard, stay flexible, and take responsibility Calm, positive presence when things get busy Kind, respectful, and easy to work with No jerks To Apply Please tell us who you are and why you’re the right person for the role in addition to your recent work history. Job Type: Full-time Base Pay: $85,000.00 – $105,000.00 per year Benefits: 401(k) matching Health insurance Paid time off Parental leave Work Location: In person
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