First-Generation Digital Experience Ambassador 2026-2027
University Of Portland, Portland, Oregon, United States, 97204
Department Shepard Academic Resource Center
Job Category Student Employment
Hourly Wage Portland Metro Minimum Wage ($16.30/hour)
Job Summary Under the supervision of the Program Manager of First Generation in the Shepard Academic Resource Center (SARC), the First-Generation (FGEN) Digital Experience Ambassadors are yearlong positions focused on the creation and management of FGEN’s online presence. These ambassadors will be responsible for developing, curating, and sharing content across social media platforms, as well as maintaining the FGEN website to ensure it remains accessible, up-to-date, and informative for first-generation students.
The two Digital Experience Ambassadors will collaborate closely as a team, meeting weekly to plan content strategies, share updates, and troubleshoot challenges. Additionally, they will work to engage first-generation students through creative online initiatives. Their work will directly support the community-building efforts of the First-Generation program by providing relevant and engaging digital resources to enhance student engagement and success.
This position spans April 2026 – April 2027. Compensation for this role is $16.30/hour until July 2026, after which it will mirror the Portland Metro minimum wage.
Application checklist:
Resume
Supplemental questions (please keep responses to about 300 words per question block)
Two recommendations
Please identify two (2) recommenders and send them the recommendation form in this link to complete. One should be a UP faculty member, and one an advisor or supervisor (job, research, internship, club, ROTC, etc.) – all recommendations are due by Wednesday, February 18th.
Please note: If selected as an FGEN Ambassador, you are required to attend FGEN Staff training the week before the start of classes in August 2026 (tentatively Aug. 16th-21st), and you CANNOT serve in any Residence Life, ASUP Executive, Anchor Leader, or Orientation roles, or participate in any other role that will that interfere with the training schedule or duties of the Digital Experience Ambassador positions.
Terms of Employment
Position is a 12-month appointment.
Application Timeline
January 27th: Applications Opened
February 17th: Applications due at 11:59 PM
March 9th-20th: Interviews
March 27th: Offers made.
Core Duties Responsibilities:
(Job duties are subject to change based on programmatic needs.)
Develop, schedule, and post content for FGEN social media platforms (Instagram, Facebook, etc.), ensuring consistent messaging aligns with the program’s values and goals. This includes providing valuable information and support for first-gen students, and curating content that highlights student stories, achievements, and events to foster a strong online community.
Regularly update and maintain the FGEN website to ensure it is up-to-date, accessible, user-friendly, and visually appealing, incorporating new resources and program information as needed.
Monitor social media pages to respond promptly to inquiries, collaboration requests, and other engagement opportunities.
Collaborate and participate in required meetings for the role.
Meet weekly with the Program Manager and other Digital Experience Ambassador to provide progress updates and address any challenges or needs.
Attend FGEN Leadership Sessions, where all FGEN Programs’ teams connect for a common topic.
Meet individually with the Program Manager at least twice per semester for check-ins focused on support, reflection, and professional growth.
Track and analyze the performance of digital content (e.g., social media engagement metrics, website traffic) to assess effectiveness and make data-driven decisions for future content while continuously seeking feedback from stakeholders to improve resources and strategies.
Assist with the development and promotion of FGEN Program marketing materials, including newsletters and support outreach efforts to spread awareness of the community and what it has to offer.
Participate in professional development opportunities offered through the FGEN program, including trainings, workshops, reflection activities, and skill-building sessions.
Assist with broader FGEN initiatives and events as needed and carry out other relevant duties assigned by the Program Manager.
Minimum Qualifications Knowledge, Skills and Abilities Required:
Be a current first-generation, full-time student enrolled at the University of Portland.
In good academic standing at the University (and maintain standing throughout the duration of the position).
Must be entering their second year or higher of studies for the upcoming fall term.
Ability to commit 6-10 hours per week to the role, with additional availability during training and major events.
Availability to attend required training and preparation week before the first week of Fall Semester from August 16th-21st, 2026 (subject to change).
Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously.
Strong communication skills (verbal, written, and interpersonal) with the ability to engage diverse audiences.
Ability to think critically, solve problems independently, and prioritize tasks effectively.
Willingness to collaborate and work as part of a team.
Familiarity with major social media platforms (e.g., Instagram) and an interest in creating digital content.
Basic exposure to graphic design, video editing, or photography, or an excited interest in learning and building these skills.
Commitment to diversity, equity, inclusion, and creating a welcoming environment for first-generation students.
Submission of two recommendations (one from a UP faculty member and one from an advisor or supervisor in areas such as employment, research, internships, clubs, or ROTC) by the Wednesday, February 18th deadline.
Preferred Qualifications If you meet the preferred qualifications, please include details in your cover letter.
Previous or current involvement as an FGEN Ambassador or familiarity with FGEN programs and initiatives.
Skills in marketing, recruitment, or event promotion.
Experience managing social media accounts or website content for a student organization, program, or other group.
Experience creating digital content (graphics, short-form videos, photos, or written posts) for an organization or audience.
Understanding and knowledge of current trends of digital content.
Strong understanding of the unique needs and challenges faced by first-generation students.
Physical Requirements Posting Number SE909-2023
Number of Vacancies 2
Estimated Start Date 04/01/2026
Open Date 01/27/2026
Close Date 02/18/2026
Supplemental Questions Required fields are indicated with an asterisk (*).
* 1. What drew you to apply for the Digital Experience Ambassador position? What skills or experiences do you bring that will help you support first-generation students digitally? (Open Ended Question)
* 2. How would you approach engaging first-generation students through digital platforms? Share one or two examples of content ideas or strategies you would use to foster community and increase engagement? (Open Ended Question)
* 3. What relevant skills or experiences do you bring to this role (such as social media, content creation, website management, or marketing)? Please describe any platforms or tools you’ve used and share one example of how you’ve applied these skills in a past role, class, or student organization. (Open Ended Question)
Required Documents
Resume
Cover Letter
Optional Documents (None provided)
Contact University of Portland 5000 N. Willamette Blvd Portland, Oregon 97203-5798 503.943.8484 recruitment@up.edu
#J-18808-Ljbffr
Job Category Student Employment
Hourly Wage Portland Metro Minimum Wage ($16.30/hour)
Job Summary Under the supervision of the Program Manager of First Generation in the Shepard Academic Resource Center (SARC), the First-Generation (FGEN) Digital Experience Ambassadors are yearlong positions focused on the creation and management of FGEN’s online presence. These ambassadors will be responsible for developing, curating, and sharing content across social media platforms, as well as maintaining the FGEN website to ensure it remains accessible, up-to-date, and informative for first-generation students.
The two Digital Experience Ambassadors will collaborate closely as a team, meeting weekly to plan content strategies, share updates, and troubleshoot challenges. Additionally, they will work to engage first-generation students through creative online initiatives. Their work will directly support the community-building efforts of the First-Generation program by providing relevant and engaging digital resources to enhance student engagement and success.
This position spans April 2026 – April 2027. Compensation for this role is $16.30/hour until July 2026, after which it will mirror the Portland Metro minimum wage.
Application checklist:
Resume
Supplemental questions (please keep responses to about 300 words per question block)
Two recommendations
Please identify two (2) recommenders and send them the recommendation form in this link to complete. One should be a UP faculty member, and one an advisor or supervisor (job, research, internship, club, ROTC, etc.) – all recommendations are due by Wednesday, February 18th.
Please note: If selected as an FGEN Ambassador, you are required to attend FGEN Staff training the week before the start of classes in August 2026 (tentatively Aug. 16th-21st), and you CANNOT serve in any Residence Life, ASUP Executive, Anchor Leader, or Orientation roles, or participate in any other role that will that interfere with the training schedule or duties of the Digital Experience Ambassador positions.
Terms of Employment
Position is a 12-month appointment.
Application Timeline
January 27th: Applications Opened
February 17th: Applications due at 11:59 PM
March 9th-20th: Interviews
March 27th: Offers made.
Core Duties Responsibilities:
(Job duties are subject to change based on programmatic needs.)
Develop, schedule, and post content for FGEN social media platforms (Instagram, Facebook, etc.), ensuring consistent messaging aligns with the program’s values and goals. This includes providing valuable information and support for first-gen students, and curating content that highlights student stories, achievements, and events to foster a strong online community.
Regularly update and maintain the FGEN website to ensure it is up-to-date, accessible, user-friendly, and visually appealing, incorporating new resources and program information as needed.
Monitor social media pages to respond promptly to inquiries, collaboration requests, and other engagement opportunities.
Collaborate and participate in required meetings for the role.
Meet weekly with the Program Manager and other Digital Experience Ambassador to provide progress updates and address any challenges or needs.
Attend FGEN Leadership Sessions, where all FGEN Programs’ teams connect for a common topic.
Meet individually with the Program Manager at least twice per semester for check-ins focused on support, reflection, and professional growth.
Track and analyze the performance of digital content (e.g., social media engagement metrics, website traffic) to assess effectiveness and make data-driven decisions for future content while continuously seeking feedback from stakeholders to improve resources and strategies.
Assist with the development and promotion of FGEN Program marketing materials, including newsletters and support outreach efforts to spread awareness of the community and what it has to offer.
Participate in professional development opportunities offered through the FGEN program, including trainings, workshops, reflection activities, and skill-building sessions.
Assist with broader FGEN initiatives and events as needed and carry out other relevant duties assigned by the Program Manager.
Minimum Qualifications Knowledge, Skills and Abilities Required:
Be a current first-generation, full-time student enrolled at the University of Portland.
In good academic standing at the University (and maintain standing throughout the duration of the position).
Must be entering their second year or higher of studies for the upcoming fall term.
Ability to commit 6-10 hours per week to the role, with additional availability during training and major events.
Availability to attend required training and preparation week before the first week of Fall Semester from August 16th-21st, 2026 (subject to change).
Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously.
Strong communication skills (verbal, written, and interpersonal) with the ability to engage diverse audiences.
Ability to think critically, solve problems independently, and prioritize tasks effectively.
Willingness to collaborate and work as part of a team.
Familiarity with major social media platforms (e.g., Instagram) and an interest in creating digital content.
Basic exposure to graphic design, video editing, or photography, or an excited interest in learning and building these skills.
Commitment to diversity, equity, inclusion, and creating a welcoming environment for first-generation students.
Submission of two recommendations (one from a UP faculty member and one from an advisor or supervisor in areas such as employment, research, internships, clubs, or ROTC) by the Wednesday, February 18th deadline.
Preferred Qualifications If you meet the preferred qualifications, please include details in your cover letter.
Previous or current involvement as an FGEN Ambassador or familiarity with FGEN programs and initiatives.
Skills in marketing, recruitment, or event promotion.
Experience managing social media accounts or website content for a student organization, program, or other group.
Experience creating digital content (graphics, short-form videos, photos, or written posts) for an organization or audience.
Understanding and knowledge of current trends of digital content.
Strong understanding of the unique needs and challenges faced by first-generation students.
Physical Requirements Posting Number SE909-2023
Number of Vacancies 2
Estimated Start Date 04/01/2026
Open Date 01/27/2026
Close Date 02/18/2026
Supplemental Questions Required fields are indicated with an asterisk (*).
* 1. What drew you to apply for the Digital Experience Ambassador position? What skills or experiences do you bring that will help you support first-generation students digitally? (Open Ended Question)
* 2. How would you approach engaging first-generation students through digital platforms? Share one or two examples of content ideas or strategies you would use to foster community and increase engagement? (Open Ended Question)
* 3. What relevant skills or experiences do you bring to this role (such as social media, content creation, website management, or marketing)? Please describe any platforms or tools you’ve used and share one example of how you’ve applied these skills in a past role, class, or student organization. (Open Ended Question)
Required Documents
Resume
Cover Letter
Optional Documents (None provided)
Contact University of Portland 5000 N. Willamette Blvd Portland, Oregon 97203-5798 503.943.8484 recruitment@up.edu
#J-18808-Ljbffr