A fast-growing eCommerce fragrance retailer is seeking a Customer Retention & Subscription Manager to enhance its subscription business. The role involves improving customer lifetime value, developing strategies to reduce churn, and optimizing subscription journeys. The ideal candidate will have 3–6+ years of experience in customer retention or lifecycle marketing, a strong understanding of subscription economics, and the ability to analyze customer behavior. This position offers a chance to make a significant impact on the growth strategy.
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