Customer Advocacy Insight Specialist

A financial services firm located in the United States is seeking a Customer Advocacy Research Specialist responsible for investigating customer complaints and inquiries. The ideal candidate will have strong attention to detail and experience in mortgage servicing, particularly with Cash Management, Escrow Administration, or Default Servicing. This role requires excellent communication skills and the ability to resolve complex customer issues effectively. Join a firm dedicated to improving customer experiences and providing significant services. #J-18808-Ljbffr