Overview
Job Description Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious! This Customer Sales Manager (CSM) position perfectly embodies that ambition, as you will own & be responsible for the frozen, beverage, and desserts portfolio for Hy-Vee with $42MM in gross revenue. This CSM role serves as the liaison between Kraft Heinz and the Hy-Vee buying teams, leading all selling activities & driving efforts tied to improving our gross margin & market share. The CSM aims to deliver revenue and share objectives, pursue business strategies to drive growth, provide category management expertise, and ensure that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives.
Responsibilities
Effectively partner with the customer, building rapport at all levels to fully understand their business and the marketplace, and to drive positive business growth
Achieve New Item Authorization goals, Distribution goals, & Base Business Objectives Revenue and Share Growth, Authorizations, Distribution, Optimal Shelving
Leading implementation of Space Management Projects
Achieve promotional revenue objectives by tactic, price point, Drive Period & Selling Event while effectively implementing Kraft Heinz pricing strategies for assigned categories
Effectively manage and balance a promotional trade budget for assigned categories
Maintain files and business documentation for all business transactions
Actively seek new ways to grow the business profitably leveraging a growth mindset
Understand the competitive landscape and bring forth ideas and opportunities to internal partners
Essential Experience & Required Skills
Proven & tested experience in customer management, account management, and/or retail sales management for a CPG company
Tested ability to own business process and Category management through a complex Sales position where you owned a desk of at least $42M of net revenue
Proven skills embodying a customer-first mentality for effective customer management and selling to achieve objectives
Trusted to work autonomously within Kraft Heinz framework to plan, organize and set/achieve priorities
Clear examples of exhibiting polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively
Tested proficiency in Microsoft Office programs and proprietary Sales systems such as IRI, Circana, and Power BI
Clear examples of exhibiting strong analytical skills; Has the ability & experience using syndicated and/or ambiguous data to develop comprehensive business plans by analyzing category and brand performance and influences customer to achieve category objectives.
Work Environment & Schedule Location: Des Moines, Iowa
This position is considered a Field based environment; role requires frequent travel to customer locations, stores, manufacturing facilities, etc. Additionally, this role requires working a salaried, exempt schedule to best execute against customer and internal expectations
Physical Requirements
Willingness to drive and/or travel as needed
Operate a computer and view screens for ~100% of work schedule
Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.
New Hire Base Salary Range $104,200.00 - $130,200.00
Bonus This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors
Benefits Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example
Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
Financial – 401k, Life, Accidental Death & Dismemberment, Disability
Location(s) Employee's Home - National
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.
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Job Description Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious! This Customer Sales Manager (CSM) position perfectly embodies that ambition, as you will own & be responsible for the frozen, beverage, and desserts portfolio for Hy-Vee with $42MM in gross revenue. This CSM role serves as the liaison between Kraft Heinz and the Hy-Vee buying teams, leading all selling activities & driving efforts tied to improving our gross margin & market share. The CSM aims to deliver revenue and share objectives, pursue business strategies to drive growth, provide category management expertise, and ensure that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives.
Responsibilities
Effectively partner with the customer, building rapport at all levels to fully understand their business and the marketplace, and to drive positive business growth
Achieve New Item Authorization goals, Distribution goals, & Base Business Objectives Revenue and Share Growth, Authorizations, Distribution, Optimal Shelving
Leading implementation of Space Management Projects
Achieve promotional revenue objectives by tactic, price point, Drive Period & Selling Event while effectively implementing Kraft Heinz pricing strategies for assigned categories
Effectively manage and balance a promotional trade budget for assigned categories
Maintain files and business documentation for all business transactions
Actively seek new ways to grow the business profitably leveraging a growth mindset
Understand the competitive landscape and bring forth ideas and opportunities to internal partners
Essential Experience & Required Skills
Proven & tested experience in customer management, account management, and/or retail sales management for a CPG company
Tested ability to own business process and Category management through a complex Sales position where you owned a desk of at least $42M of net revenue
Proven skills embodying a customer-first mentality for effective customer management and selling to achieve objectives
Trusted to work autonomously within Kraft Heinz framework to plan, organize and set/achieve priorities
Clear examples of exhibiting polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively
Tested proficiency in Microsoft Office programs and proprietary Sales systems such as IRI, Circana, and Power BI
Clear examples of exhibiting strong analytical skills; Has the ability & experience using syndicated and/or ambiguous data to develop comprehensive business plans by analyzing category and brand performance and influences customer to achieve category objectives.
Work Environment & Schedule Location: Des Moines, Iowa
This position is considered a Field based environment; role requires frequent travel to customer locations, stores, manufacturing facilities, etc. Additionally, this role requires working a salaried, exempt schedule to best execute against customer and internal expectations
Physical Requirements
Willingness to drive and/or travel as needed
Operate a computer and view screens for ~100% of work schedule
Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.
New Hire Base Salary Range $104,200.00 - $130,200.00
Bonus This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors
Benefits Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example
Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
Financial – 401k, Life, Accidental Death & Dismemberment, Disability
Location(s) Employee's Home - National
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.
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