Responsibilities
Recruit, onboard, and develop a team of Sales Specialists focused on SMB acquisition and growth. Provide ongoing coaching, performance feedback, and career development support through structured one-on-one meetings and call coaching. Foster a high-energy, customer-focused culture built on accountability, consistency, and results. Define and execute strategies to achieve monthly revenue targets and pipeline goals. Monitor key performance metrics, including conversion rates, quota attainment, and activity quality, and take corrective action as needed. Coach the team to maximize speed-to-lead and closing efficiency, particularly for inbound and ready-to-buy opportunities. Drive forecasting accuracy and pipeline hygiene through disciplined CRM usage and consistent inspection routines. Ensure sales activities and outcomes are documented accurately and consistently, with strong adherence to cadence and opportunity management standards. Identify process gaps, remove friction, and implement improvements to increase scalability and overall performance. Partner cross-functionally to improve lead flow, conversion rates, and the overall customer experience. Qualifications
Bachelor’s degree in business, sales, or a related field, or equivalent experience. 5+ years of sales experience, including at least 2 years in a leadership role managing inside sales teams. Proven ability to improve team performance using KPIs, structured coaching, and operating cadence. Strong analytical skills and comfort working with dashboards, funnel metrics, and pipeline data. Experience in a high-velocity inside sales or call-center environment preferred. Strong CRM discipline and the ability to drive consistent adoption and compliance across a sales team. Why This Role Matters
This role is critical to building a predictable and scalable SMB revenue engine. The manager’s leadership, coaching approach, and execution standards will directly influence conversion rates, speed-to-lead, and monthly revenue outcomes, while helping stabilize and elevate team performance during a period of change. Performance Expectations
Maintain a consistent coaching cadence, including weekly one-on-ones, call reviews, and skill development routines. Improve conversion rates and pipeline movement through daily inspection and clear accountability. Ensure strong CRM hygiene and accurate forecasting at all times. Deliver measurable month-over-month improvement in team performance and revenue results. Competitive medical, dental, and vision coverage starting day one Paid time off, including holidays, paid parental leave 401(k) with employer match Wellness and professional development support, including tuition reimbursement Voluntary benefits and Employee Assistance Program Employee-focused culture with opportunities for growth and community involvement
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Recruit, onboard, and develop a team of Sales Specialists focused on SMB acquisition and growth. Provide ongoing coaching, performance feedback, and career development support through structured one-on-one meetings and call coaching. Foster a high-energy, customer-focused culture built on accountability, consistency, and results. Define and execute strategies to achieve monthly revenue targets and pipeline goals. Monitor key performance metrics, including conversion rates, quota attainment, and activity quality, and take corrective action as needed. Coach the team to maximize speed-to-lead and closing efficiency, particularly for inbound and ready-to-buy opportunities. Drive forecasting accuracy and pipeline hygiene through disciplined CRM usage and consistent inspection routines. Ensure sales activities and outcomes are documented accurately and consistently, with strong adherence to cadence and opportunity management standards. Identify process gaps, remove friction, and implement improvements to increase scalability and overall performance. Partner cross-functionally to improve lead flow, conversion rates, and the overall customer experience. Qualifications
Bachelor’s degree in business, sales, or a related field, or equivalent experience. 5+ years of sales experience, including at least 2 years in a leadership role managing inside sales teams. Proven ability to improve team performance using KPIs, structured coaching, and operating cadence. Strong analytical skills and comfort working with dashboards, funnel metrics, and pipeline data. Experience in a high-velocity inside sales or call-center environment preferred. Strong CRM discipline and the ability to drive consistent adoption and compliance across a sales team. Why This Role Matters
This role is critical to building a predictable and scalable SMB revenue engine. The manager’s leadership, coaching approach, and execution standards will directly influence conversion rates, speed-to-lead, and monthly revenue outcomes, while helping stabilize and elevate team performance during a period of change. Performance Expectations
Maintain a consistent coaching cadence, including weekly one-on-ones, call reviews, and skill development routines. Improve conversion rates and pipeline movement through daily inspection and clear accountability. Ensure strong CRM hygiene and accurate forecasting at all times. Deliver measurable month-over-month improvement in team performance and revenue results. Competitive medical, dental, and vision coverage starting day one Paid time off, including holidays, paid parental leave 401(k) with employer match Wellness and professional development support, including tuition reimbursement Voluntary benefits and Employee Assistance Program Employee-focused culture with opportunities for growth and community involvement
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