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Account Manager

SolomonEdwards, San Francisco, California, United States, 94199

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We’re hiring an

Account Manager

to support and grow a portfolio of strategic consulting clients. This role blends

day-to-day account service ,

account expansion support , and

consultant engagement management —working closely with senior leadership to ensure strong delivery and client satisfaction. This position requires travel to different client sites on a regular basis and is focused primarily on the West Coast (expect to travel 60%).

What you’ll do

Manage day-to-day account operations and client service across multiple accounts (West Coast)

Support account expansion: research, connect-the-dots, and growth initiatives

Build client-ready presentations (consultant introductions, solution overviews)

Attend scoping calls and help translate needs into talent matches and next steps

Manage engagement operations: SLAs, escalations, onboarding support, ongoing consultant POC

Handle contracts: SOWs, change orders, extensions

Own weekly status reporting: review updates, surface insights/risks, coordinate follow-ups

Support client events and relationship-building activities

What we’re looking for

Account management / client success experience in

consulting or professional services (5+ Years of Experience)

Strong communication and presentation skills

Organized, proactive, service-minded; comfortable managing multiple priorities/books of business

Experience supporting enterprise accounts

(5+ Years of experience)

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