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Customer Service Representative

USA Jobs, New Orleans, Louisiana, United States, 70112

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Customer Service Representative

We are looking for a motivated Customer Service Representative to join our team in New Orleans, Louisiana. This short-term contract to permanent position is an excellent opportunity to contribute to a dynamic environment within the Real Estate & Property industry. The role requires strong organizational skills, attention to detail, and a commitment to delivering exceptional customer service. Responsibilities: Process incoming and outgoing mail with accuracy and efficiency, including scanning, sorting, and verifying critical items for monthly reporting. Deliver inter-office mail, certified mail, and express packages while ensuring confidentiality and obtaining necessary signatures. Maintain organization within the mail services area by properly storing items and keeping the workspace tidy at the end of each day. Utilize Outlook and other tools to research and resolve issues with unidentified mail. Operate courier service systems and handle parcels using equipment such as postage machines and mini-iPads. Monitor and expand mail service capabilities under the guidance of supervisors and lead clerks. Follow company safety protocols to maintain a secure working environment. Collaborate with team members to meet project deadlines and ensure timely completion of departmental tasks. Support conference room setups by arranging furniture, connecting power cables, and maintaining necessary supplies. Sort, prepare, and mail payroll documents as required. Requirements: Strong organizational and filing skills to manage mail and related processes effectively. Proficiency in using PC applications, including Microsoft Word and Excel. Ability to perform under pressure in a fast-paced environment while maintaining positive interactions with customers and coworkers. Physical capability to lift and carry boxes weighing up to 50 pounds for short distances. Flexibility to work overtime or off-shift hours with short notice. Experience in call center customer service and handling inbound and outbound calls. Skill in order entry and managing customer inquiries effectively. Commitment to providing high-quality service and ensuring customer satisfaction. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans.