divh2Retail Sales And Service Rep - Richmond, Va/h2pWindsor Windows
Doors, a division of Woodgrain, manufactures wood, vinyl and cellular PVC windows and patio doors. We specialize in designing and crafting quality products to the customers exact specifications. With manufacturing facilities in Iowa and North Carolina, our products are sold throughout the United States, Mexico, and Canada./ppWindsor Windows
Doors aspires to be the window company that is Easy To Do Business With. This means that we strive to provide superior service, meet the highest of standards, adapt to changing market conditions, and exceed customers expectations. We are committed to building quality products and building lasting relationships within the residential construction industry./ppWe have been successful because of the diligence and hard work of our people, and the employees are recognized as the companys most important asset. It is our mission to create a workplace where people feel supported, encouraged, valued, and respected./ph3Door Shop Field Service Representative Position Description/h3pManages Lowes retail locations within a defined service territory by driving sales, building trusted and dependable relationships, and affecting product presentation within retail stores for a leading home improvement retailer. This is a remote position that requires daily travel to manage routes per day in person. Must be able to pass a physical exam and move doors around within Lowes. Adaptable to necessary changes that need to be made based upon shifting service requirements./ph3Door Shop Field Service Representative Primary Job Functions/h3ulliBuild and maintain a relationship with associates by addressing and resolving store concerns to promote brand loyalty./liliMaintain safety practices and addressing safety issues to store associates./liliEstablish and maintain operational standards for assigned locations./liliCoaches Lowes associates to optimize brand expansion initiatives and productivity./liliConduit between Woodgrain Customers Service team and Lowes Store associates to identify ways to overcome obstacles./liliAssist with pro-orders and job site deliveries./liliMonitor buying trends and conduct market research to adjust strategies and achieve sales goals./liliConduct survey and market research./liliMaintain an understanding of SOS selling tools (Paradigm) and offering help with navigating the system./liliIdentify high volume stores and suggest service frequency changes./liliTravel to 15-20 store locations weekly/liliReviewing accuracy and completeness of SOS kiosk for entry and interior door programs./liliDust SOS kiosk, replenish catalog displays as needed./liliRemove hazardous staples from stocked retail units (TT Benchmark, Reliabilt, Pro-Steel)/liliDrive our In-Store expectations with all departments./liliFSRs will need to be able to adapt to changes made due to shifts in service requirements./liliFlip doors around to make the retail packaging visible./liliAssist with mounting/hanging display doors./li/ulh3Qualifications/h3pTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./pulliHigh School Degree with 2-4 years of retail experience./liliBasic math, statistical and analytical skills are required./liliAbility to read, interpret, and execute instructions furnished in written or oral form./liliAbility to deal with problems involving several concrete variables in a standardized situation./liliExceptional oral, written communication skills as well as ability to drive excellent results by listening/liliKnowledge of information systems such as Microsoft office
Outlook, Excel, PDF, PowerPoint/liliAdapting to changing situations encountered by managing schedules and routes./liliThe work environment is a retail warehouse; Hazards include forklifts, moving freight and other mechanical hazards./liliFrequently required to stand, walk; use hands to perform tasks./liliMove doors out of bays to turn it so the retail packaging is facing out./liliAssisting MST with mounting/hanging display doors./liliThe noise level in the work environment is usually moderate./li/ulh3Door Shop Field Service Representative Position Details/h3ulliDetails: Primarily 40 hours a week, M-F Days. Overtime is a requirement based on territorial demands. No weekend work is available (Sat-Sun). Start time should match up with the departments we are required to talk to (Start time should be no sooner than 6:45AM in store)./liliTravel: Regular 2-3 nights per week of overnight travel is required. Hotels and meals will be covered for overnight stays, while mileage will be reimbursed./liliBenefits: Woodgrain offers a comprehensive benefits package to include medical, dental, and life insurance, 401k, vacation, and paid holidays./liliPhysical Labor: Moving and handling doors./liliFSRs must be aware that we are a growing and changing entity. FSRs will need to be able to adapt to changes made due to shifts in service requirements./li/ulh3Summary Of Company Benefits/h3ulliHealth, Dental, and Vision Insurance/liliHealth Savings Account (HSA)/liliFlexible Spending Account (FSA)/lili401(k) with a Company Match/liliGroup Term Life Insurance and ADD/liliEmployer Paid Long-Term
Short-Term Disability/liliVoluntary Supplemental Hospital and Accident Plans/liliEmployee Assistance Program/lili8 Company Paid Holidays
1 Floating Holiday/liliPaid Time Off (PTO)/li/ulpEqual opportunity employment | Competitive compensation and benefits | Pre-employment drug screen and background check required/p/div
Doors, a division of Woodgrain, manufactures wood, vinyl and cellular PVC windows and patio doors. We specialize in designing and crafting quality products to the customers exact specifications. With manufacturing facilities in Iowa and North Carolina, our products are sold throughout the United States, Mexico, and Canada./ppWindsor Windows
Doors aspires to be the window company that is Easy To Do Business With. This means that we strive to provide superior service, meet the highest of standards, adapt to changing market conditions, and exceed customers expectations. We are committed to building quality products and building lasting relationships within the residential construction industry./ppWe have been successful because of the diligence and hard work of our people, and the employees are recognized as the companys most important asset. It is our mission to create a workplace where people feel supported, encouraged, valued, and respected./ph3Door Shop Field Service Representative Position Description/h3pManages Lowes retail locations within a defined service territory by driving sales, building trusted and dependable relationships, and affecting product presentation within retail stores for a leading home improvement retailer. This is a remote position that requires daily travel to manage routes per day in person. Must be able to pass a physical exam and move doors around within Lowes. Adaptable to necessary changes that need to be made based upon shifting service requirements./ph3Door Shop Field Service Representative Primary Job Functions/h3ulliBuild and maintain a relationship with associates by addressing and resolving store concerns to promote brand loyalty./liliMaintain safety practices and addressing safety issues to store associates./liliEstablish and maintain operational standards for assigned locations./liliCoaches Lowes associates to optimize brand expansion initiatives and productivity./liliConduit between Woodgrain Customers Service team and Lowes Store associates to identify ways to overcome obstacles./liliAssist with pro-orders and job site deliveries./liliMonitor buying trends and conduct market research to adjust strategies and achieve sales goals./liliConduct survey and market research./liliMaintain an understanding of SOS selling tools (Paradigm) and offering help with navigating the system./liliIdentify high volume stores and suggest service frequency changes./liliTravel to 15-20 store locations weekly/liliReviewing accuracy and completeness of SOS kiosk for entry and interior door programs./liliDust SOS kiosk, replenish catalog displays as needed./liliRemove hazardous staples from stocked retail units (TT Benchmark, Reliabilt, Pro-Steel)/liliDrive our In-Store expectations with all departments./liliFSRs will need to be able to adapt to changes made due to shifts in service requirements./liliFlip doors around to make the retail packaging visible./liliAssist with mounting/hanging display doors./li/ulh3Qualifications/h3pTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./pulliHigh School Degree with 2-4 years of retail experience./liliBasic math, statistical and analytical skills are required./liliAbility to read, interpret, and execute instructions furnished in written or oral form./liliAbility to deal with problems involving several concrete variables in a standardized situation./liliExceptional oral, written communication skills as well as ability to drive excellent results by listening/liliKnowledge of information systems such as Microsoft office
Outlook, Excel, PDF, PowerPoint/liliAdapting to changing situations encountered by managing schedules and routes./liliThe work environment is a retail warehouse; Hazards include forklifts, moving freight and other mechanical hazards./liliFrequently required to stand, walk; use hands to perform tasks./liliMove doors out of bays to turn it so the retail packaging is facing out./liliAssisting MST with mounting/hanging display doors./liliThe noise level in the work environment is usually moderate./li/ulh3Door Shop Field Service Representative Position Details/h3ulliDetails: Primarily 40 hours a week, M-F Days. Overtime is a requirement based on territorial demands. No weekend work is available (Sat-Sun). Start time should match up with the departments we are required to talk to (Start time should be no sooner than 6:45AM in store)./liliTravel: Regular 2-3 nights per week of overnight travel is required. Hotels and meals will be covered for overnight stays, while mileage will be reimbursed./liliBenefits: Woodgrain offers a comprehensive benefits package to include medical, dental, and life insurance, 401k, vacation, and paid holidays./liliPhysical Labor: Moving and handling doors./liliFSRs must be aware that we are a growing and changing entity. FSRs will need to be able to adapt to changes made due to shifts in service requirements./li/ulh3Summary Of Company Benefits/h3ulliHealth, Dental, and Vision Insurance/liliHealth Savings Account (HSA)/liliFlexible Spending Account (FSA)/lili401(k) with a Company Match/liliGroup Term Life Insurance and ADD/liliEmployer Paid Long-Term
Short-Term Disability/liliVoluntary Supplemental Hospital and Accident Plans/liliEmployee Assistance Program/lili8 Company Paid Holidays
1 Floating Holiday/liliPaid Time Off (PTO)/li/ulpEqual opportunity employment | Competitive compensation and benefits | Pre-employment drug screen and background check required/p/div