IoT SaaS Support Specialist — New England

A leading technology services firm in the New England Area is seeking a Technical Support Specialist to join their product support team. In this role, you will provide Tier 1–2 customer-facing support for a SaaS platform integrated with IoT-enabled systems. Candidates should have 1–3 years of SaaS support experience, strong networking knowledge, and excellent customer service skills. The position involves troubleshooting device issues and working with internal teams to resolve problems. #J-18808-Ljbffr