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Account Executive

Procare Solutions, Atlanta, Georgia, United States, 30383

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ChildPlus is the original and most widely used Head Start data management system. ChildPlus Software, a Procare Solutions company, has been focused on making the best Head Start software available since 1985, offering top‑notch support and multiple training options with a dedication that can’t be beat. Based in Atlanta, Georgia, ChildPlus Software’s goal is to simplify the day‑to‑day challenges of Head Start and early education operations with outstanding software, service, and support.

A little about the role...

We are seeking a dynamic and results‑driven Account Executive to join our team. The ideal candidate will be responsible for driving revenue growth, utilization strategies, and customer retention through building and maintaining strong relationships with existing customers and identifying new business opportunities within the Head Start industry. This is a hybrid role, requiring 3 in‑office days per week.

What you’ll do:

Revenue accountability: Responsible for maintaining and driving revenue growth with new and existing customers through strategic planning and execution

Identify upsell opportunities: Identify and pursue opportunities to expand business with existing customers through upselling ChildPlus products and solutions

Customer retention: Actively work to retain customers and foster ongoing engagement

Contract negotiation: Negotiate and secure multi‑year contract terms with agency leadership that are favorable for both customers and ChildPlus, ensuring mutual benefits and revenue retention

Objection handling: Effectively handle and resolve customer objections to close deals successfully

Sales process accountability: Drive and take full accountability for the sales process, from initial contact to closing deals

Build and nurture client relationships: Develop and maintain strong, long‑term relationships with customers to ensure loyalty and trust

Account planning: Organize, plan, and execute account reviews with existing clients

Professionalism and leadership: Demonstrate high standards of professionalism and leadership to inspire confidence and respect

Client satisfaction assessment: Regularly evaluate client satisfaction to ensure top‑level service and support

Consultative approach: Employ a consultative approach to understand client needs and provide tailored solutions

Industry knowledge: Possess in‑depth knowledge of the Head Start industry to effectively address client requirements

Highly motivated: Demonstrate a high level of motivation to achieve and exceed sales targets

Goal achievement: Consistently meet or exceed sales goals through strategic planning and execution

Pipeline management: Manage the sales pipeline within CRM software to ensure a steady flow of opportunities and timely follow‑ups

Utilization strategies: Create and implement strategies to increase customer usage and satisfaction of ChildPlus’ software solutions

Strong communication: Build and execute in‑person and virtual presentations to all levels within an organization. Manage the RFP process and response for new and existing customers within portfolio

Our ideal candidate will have:

3–5 years’ successfully selling SaaS solutions

Proven experience in SaaS sales; Head Start or early childhood education experience a plus

Strong consultative selling abilities

Excellent communication and interpersonal skills

Strong presentation skills with the ability to influence prospect’s decision through story‑based sales

Ability to build rapport and trust with people quickly

Strong negotiation and closing skills

Proficiency in CRM software and Microsoft Office Suite

Ability to analyze market trends, competition, and customer needs to craft tailored proposals and strategies

Bachelor’s degree in business, marketing, or a related field

Head Start or early childhood education experience a plus

Experience with Salesforce or similar CRM tools

Strong sales acumen with technical/SAAS solution providers

Strong understanding of cloud‑based software solutions

Ability to travel (quarterly travel required)

Why ChildPlus?

HSA option with employer contributions

Vacation time, holidays, sick days, volunteer & personal days

401K plan with employer match and immediate vesting

Employee Stock Purchase Plan

Employee Discount Program

Medical, dependent care, and transportation FSA plans

Company‑paid short and long‑term disability and life insurance

Tuition reimbursement and continued professional development

Fast‑paced, high‑energy workplace environment in prime downtown location

Regular company‑provided meals

Location

This position is based in our Atlanta, GA office. We are currently in a flexible hybrid in‑office/remote working model based on business needs. Candidates must be willing and able to work from our Atlanta, GA office at least 3 days a week.

Voluntary Self‑Identification For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Procare Solutions’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Voluntary Self‑Identification of Disability Form CC‑305

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OMB Control Number 1250‑0005

>Expires 04/30/2026 We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.

Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)

Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS

Blind or low vision

Cancer (past or present)

Cardiovascular or heart disease

Celiac disease

Cerebral palsy

Deaf or serious difficulty hearing

Diabetes

Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders

Epilepsy or other seizure disorder

Gastrointestinal disorders, for example, Crohn’s Disease, irritable bowel syndrome

Intellectual or developmental disability

Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD

Missing limbs or partially missing limbs

Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports

Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)

Neurodivergence, for example, attention‑deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities

Partial or complete paralysis (any cause)

Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema

Short stature (dwarfism)

Traumatic brain injury

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