Account Executive
ChildPlus is the original and most widely used Head Start data management system. ChildPlus Software, a Procare Solutions company, has been focused on making the best Head Start software available since 1985, offering top-notch support and multiple training options with a dedication that can't be beat. Based in Atlanta, Georgia, ChildPlus Software's goal is to simplify the day-to-day challenges of Head Start and early education operations with outstanding software, service, and support. We are seeking a dynamic and results-driven Account Executive to join our team. The ideal candidate will be responsible for driving revenue growth, utilization strategies, customer retention through building and maintaining strong relationships with existing customers and identifying new business opportunities within the Head Start industry. This is a hybrid role, requiring 3 in-office days per week. What you'll do: Revenue accountability: Responsible for maintaining and driving revenue growth with new and existing customers through strategic planning and execution Identify Upsell Opportunities: Identify and pursue opportunities to expand business with existing customers through upselling ChildPlus products and solutions Customer Retention: Actively work to retain customers and foster ongoing engagement Contract Negotiation: Negotiate and secure multi-year contract terms with agency leadership that are favorable for both customers and ChildPlus, ensuring mutual benefits and revenue retention Objection Handling: Effectively handle and resolve customer objections to close deals successfully Sales Process Accountability: Drive and take full accountability for the sales process, from initial contact to closing deals Build and Nurture Client Relationships: Develop and maintain strong, long-term relationships with customers to ensure loyalty and trust Account Planning: Organize, plan, and execute account reviews with existing clients Professionalism and Leadership: Demonstrate high standards of professionalism and leadership to inspire confidence and respect Client Satisfaction Assessment: Regularly evaluate client satisfaction to ensure top-level service and support Consultative Approach: Employ a consultative approach to understand client needs and provide tailored solutions Industry Knowledge: Possess in-depth knowledge of the Head Start industry to effectively address client requirements Highly Motivated: Demonstrate a high level of motivation to achieve and exceed sales targets Goal Achievement: Consistently meet or exceed sales goals through strategic planning and execution Pipeline Management: Manage the sales pipeline within CRM software to ensure a steady flow of opportunities and timely follow-ups Utilization Strategies: Create and implement strategies to increase customer usage and satisfaction of ChildPlus' software solutions Strong Communication: Build and execute in-person and virtual presentations to all levels within an organization. Manage the RFP process and response for new and existing customers within portfolio Our ideal candidate will have: 3 - 5 years' successfully selling SaaS solutions Proven experience in Saas sales, Head Start or early childhood education experience a plus Strong consultative selling abilities Excellent communication and interpersonal skills Strong presentation skills with the ability to influence prospect's decision through story-based sales Ability to build rapport and trust with people quickly Strong negotiation and closing skills Proficiency in CRM software and Microsoft Office Suite Ability to analyze market trends, competition, and customer needs to craft tailored proposals and strategies. Bachelor's degree in business, Marketing, or a related field Head Start or early childhood education experience a plus Experience with Salesforce or similar CRM tools Strong sales acumen with technical/SAAS solution providers Strong understanding of cloud-based software solutions Ability to travel (quarterly travel required) Why ChildPlus? Excellent comprehensive benefits packages including: medical, dental, & vision plans HSA option with employer contributions Vacation time, holidays, sick days, volunteer & personal days 401K Plan with employer match and immediate vesting Employee Stock Purchase Plan Employee Discount Program Medical, Dependent Care, and Transportation FSA Plans Company paid Short and Long-Term disability and Life Insurance Tuition Reimbursement and continued Professional Development Fast paced, high energy workplace environment in prime downtown location Regular company provided meals Location This position is based in our Atlanta, GA office. We are currently in a flexible hybrid in-office/remote working model based on business needs. Candidates must be willing and able to work from our Atlanta, GA office at least 3 days a week.
ChildPlus is the original and most widely used Head Start data management system. ChildPlus Software, a Procare Solutions company, has been focused on making the best Head Start software available since 1985, offering top-notch support and multiple training options with a dedication that can't be beat. Based in Atlanta, Georgia, ChildPlus Software's goal is to simplify the day-to-day challenges of Head Start and early education operations with outstanding software, service, and support. We are seeking a dynamic and results-driven Account Executive to join our team. The ideal candidate will be responsible for driving revenue growth, utilization strategies, customer retention through building and maintaining strong relationships with existing customers and identifying new business opportunities within the Head Start industry. This is a hybrid role, requiring 3 in-office days per week. What you'll do: Revenue accountability: Responsible for maintaining and driving revenue growth with new and existing customers through strategic planning and execution Identify Upsell Opportunities: Identify and pursue opportunities to expand business with existing customers through upselling ChildPlus products and solutions Customer Retention: Actively work to retain customers and foster ongoing engagement Contract Negotiation: Negotiate and secure multi-year contract terms with agency leadership that are favorable for both customers and ChildPlus, ensuring mutual benefits and revenue retention Objection Handling: Effectively handle and resolve customer objections to close deals successfully Sales Process Accountability: Drive and take full accountability for the sales process, from initial contact to closing deals Build and Nurture Client Relationships: Develop and maintain strong, long-term relationships with customers to ensure loyalty and trust Account Planning: Organize, plan, and execute account reviews with existing clients Professionalism and Leadership: Demonstrate high standards of professionalism and leadership to inspire confidence and respect Client Satisfaction Assessment: Regularly evaluate client satisfaction to ensure top-level service and support Consultative Approach: Employ a consultative approach to understand client needs and provide tailored solutions Industry Knowledge: Possess in-depth knowledge of the Head Start industry to effectively address client requirements Highly Motivated: Demonstrate a high level of motivation to achieve and exceed sales targets Goal Achievement: Consistently meet or exceed sales goals through strategic planning and execution Pipeline Management: Manage the sales pipeline within CRM software to ensure a steady flow of opportunities and timely follow-ups Utilization Strategies: Create and implement strategies to increase customer usage and satisfaction of ChildPlus' software solutions Strong Communication: Build and execute in-person and virtual presentations to all levels within an organization. Manage the RFP process and response for new and existing customers within portfolio Our ideal candidate will have: 3 - 5 years' successfully selling SaaS solutions Proven experience in Saas sales, Head Start or early childhood education experience a plus Strong consultative selling abilities Excellent communication and interpersonal skills Strong presentation skills with the ability to influence prospect's decision through story-based sales Ability to build rapport and trust with people quickly Strong negotiation and closing skills Proficiency in CRM software and Microsoft Office Suite Ability to analyze market trends, competition, and customer needs to craft tailored proposals and strategies. Bachelor's degree in business, Marketing, or a related field Head Start or early childhood education experience a plus Experience with Salesforce or similar CRM tools Strong sales acumen with technical/SAAS solution providers Strong understanding of cloud-based software solutions Ability to travel (quarterly travel required) Why ChildPlus? Excellent comprehensive benefits packages including: medical, dental, & vision plans HSA option with employer contributions Vacation time, holidays, sick days, volunteer & personal days 401K Plan with employer match and immediate vesting Employee Stock Purchase Plan Employee Discount Program Medical, Dependent Care, and Transportation FSA Plans Company paid Short and Long-Term disability and Life Insurance Tuition Reimbursement and continued Professional Development Fast paced, high energy workplace environment in prime downtown location Regular company provided meals Location This position is based in our Atlanta, GA office. We are currently in a flexible hybrid in-office/remote working model based on business needs. Candidates must be willing and able to work from our Atlanta, GA office at least 3 days a week.