Community Engagement Account Manager (CEAM)
ViiV Healthcare is a global specialty HIV company focused on researching, delivering new medicines and supporting sustainable community programs to improve access to care worldwide.
We are inviting an experienced, results‑driven professional to lead key activities and drive performance for a launch brand within the local community.
Responsibilities
Identify, target, and execute business by working within the local community to elevate our innovative approach to HIV prevention and treatment. Lead community‑related initiatives that augment territory‑level sales in partnership with matrix teams. Deliver branded and unbranded content targeting Allied Healthcare Professionals (AHCPs) and patients/consumers. Focus on delivering clinical information about a new long‑acting injectable in HIV prevention and treatment to underrepresented diverse populations, allied healthcare providers, as well as PrEP and Treatment decision makers and influencers. Engage and excite communities and organizations disproportionately affected by HIV through promotional activities for the long‑acting injectable. Engage with social workers, case managers, treatment educators, discharge planners, outreach workers, benefits/implantation administrators and others linked to the community in key organizations such as AIDS Service Organizations, Faith Based, ethnic organizations, and other community‑based organizations. Provide culturally relevant and appropriate resources for discussing PrEP and Treatment options available to key customers. Develop strong community networks and establish pathways to PrEP, linkage to care for treatment to expand outreach and education to underrepresented populations. Align and execute business plans tailored to the unique needs within a local market that help HCPs scale their prevention and treatment models in partnership with sales. Coordinate, engage, and partner with cross‑functional team members (Sales, Clinical Educators, Field Reimbursement Managers, Medical) to deliver an integrated product experience to customers. Maintain a portfolio‑based selling mindset and close internal communication loops to ensure customers experience a cohesive, integrated ViiV experience. Deliver and adapt execution plans to achieve performance goals and objectives, utilizing KPIs, scaling of successes, business problem solving. Develop and foster external relationships with key influential customers and thought leaders. Basic Qualifications
BA/BS degree. 3+ years of pharmaceutical sales experience, including specialty or HIV experience. OR 5+ years of experience in HIV/AIDS or public health community‑based organizations. Ability to travel domestically, including nights, weekends, and overnight travel, with the majority of time spent in the market. A valid driver’s license. Preferred Qualifications
Bilingual in Spanish. Degree in Business, Marketing, Life Sciences, Health Policy, or allied health fields. Strong connection to and understanding of community needs, specifically HIV prevention or treatment, with enthusiasm to promote new long‑acting injectables to key communities of need. Demonstrated experience in developing strategic business plans with specific, measurable, action‑oriented objectives. Experience navigating, organizing and influencing key stakeholders, and establishing community networks and pathways to expand outreach to underrepresented populations. Experience defining and executing market development strategies. Strong planning and organization skills, analytical ability, business acumen, decision‑making ability, and problem‑solving skills. Excellent written and oral communication skills. #LI-Remote ViiV is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
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Identify, target, and execute business by working within the local community to elevate our innovative approach to HIV prevention and treatment. Lead community‑related initiatives that augment territory‑level sales in partnership with matrix teams. Deliver branded and unbranded content targeting Allied Healthcare Professionals (AHCPs) and patients/consumers. Focus on delivering clinical information about a new long‑acting injectable in HIV prevention and treatment to underrepresented diverse populations, allied healthcare providers, as well as PrEP and Treatment decision makers and influencers. Engage and excite communities and organizations disproportionately affected by HIV through promotional activities for the long‑acting injectable. Engage with social workers, case managers, treatment educators, discharge planners, outreach workers, benefits/implantation administrators and others linked to the community in key organizations such as AIDS Service Organizations, Faith Based, ethnic organizations, and other community‑based organizations. Provide culturally relevant and appropriate resources for discussing PrEP and Treatment options available to key customers. Develop strong community networks and establish pathways to PrEP, linkage to care for treatment to expand outreach and education to underrepresented populations. Align and execute business plans tailored to the unique needs within a local market that help HCPs scale their prevention and treatment models in partnership with sales. Coordinate, engage, and partner with cross‑functional team members (Sales, Clinical Educators, Field Reimbursement Managers, Medical) to deliver an integrated product experience to customers. Maintain a portfolio‑based selling mindset and close internal communication loops to ensure customers experience a cohesive, integrated ViiV experience. Deliver and adapt execution plans to achieve performance goals and objectives, utilizing KPIs, scaling of successes, business problem solving. Develop and foster external relationships with key influential customers and thought leaders. Basic Qualifications
BA/BS degree. 3+ years of pharmaceutical sales experience, including specialty or HIV experience. OR 5+ years of experience in HIV/AIDS or public health community‑based organizations. Ability to travel domestically, including nights, weekends, and overnight travel, with the majority of time spent in the market. A valid driver’s license. Preferred Qualifications
Bilingual in Spanish. Degree in Business, Marketing, Life Sciences, Health Policy, or allied health fields. Strong connection to and understanding of community needs, specifically HIV prevention or treatment, with enthusiasm to promote new long‑acting injectables to key communities of need. Demonstrated experience in developing strategic business plans with specific, measurable, action‑oriented objectives. Experience navigating, organizing and influencing key stakeholders, and establishing community networks and pathways to expand outreach to underrepresented populations. Experience defining and executing market development strategies. Strong planning and organization skills, analytical ability, business acumen, decision‑making ability, and problem‑solving skills. Excellent written and oral communication skills. #LI-Remote ViiV is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
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