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As a PBS, you will provide comprehensive consultation about complex eligibilit Benefits Specialist, Training, Benefits, Specialist, Administrative\n","descriptionText","DSHS HCLA Public Benefits Specialist 1, 2, 4 In Training State of Washington Marketing & Communications DSHS HCLA Public Benefits Specialist 1. 2, 4 In-Training Home & Community Living Administration (HCLA) is currently seeking a Public Benefits Specialist in Bellingham, WA. As a PBS, you will provide comprehensive consultation about complex eligibilit Benefits Specialist, Training, Benefits, Specialist, Administrative","shortDescription","DSHS HCLA Public Benefits Specialist 1. 2, 4 In-Training Home & Community Living Administration (HCLA) is currently seeking a Public Benefits Speci...","location","Bellingham, Washington, us, 98227","companyName","State of Washington","salaryMin","salaryMax","salaryDescription","https://us.thebigjobsite.com/redirectfeedjob?jobid=1F4DBF27B88170A74E0550C196B20644&source=mediabistroxmlus&utm_source=mediabistroxmlus&jobSiteKey=3E9A33918BB419928A20EED618FF8D31","companyDescription","companyWebsite","displayLogo","https://www.mediabistro.com/public/images/desk-100x50.webp","displayThumbnail","displayHeadline","Work at State of Washington","isManualPosted","costPerClick",0.15,"displayUrl","fullUrl","https://www.mediabistro.com/jobs/2394162437-dshs-hcla-public-benefits-specialist-1-2-4-in-training","strippedDescription","parsedLocation",{"_463":464,"_465":466,"_467":468,"_469":191,"_470":191,"_471":472},"city","Bellingham","state","Washington","country","us","street1","street2","postal_code","98227","displayPublishedAt","5 days ago","shortTitle","shortLocation","level","searchCompanyPath","/jobs?keyword=State+of+Washington","searchLocationPath","/jobs?location=Bellingham%2C+Washington%2C+us%2C+98227","searchTitlePath","/jobs?keyword=DSHS+HCLA+Public+Benefits+Specialist+1%2C+2%2C+4+In+Training","featuredCompany",{"_422":486,"_15":371,"_487":425,"_74":-5,"_488":489,"_240":490,"_439":491,"_492":-5,"_493":494,"_495":-5,"_496":497,"_498":499,"_500":501,"_449":502,"_457":503,"_451":504},1072,"agency","slug","hearst-television","

Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

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Home & Community Living Administration (HCLA) is currently seeking a Public Benefits Specialist in Bellingham, WA. As a PBS, you will provide comprehensive consultation about complex eligibility qualifications and skilled financial guidance to high-risk clients who are financially and medically dependent upon a full range of services and supports. As a Public Benefits Specialist In-Training, you will have the chance to learn while you share your knowledge to help those in need. Home & Community Living Administration (HCLA) promotes, plans, develops, and provides an array of long-term services and supports to people who have disabilities, are seniors, or have caregivers to maximize their independence, dignity, and quality of life.

Responsibilities

Determine ongoing eligibility for Long-Term Services and Support programs, which include hospice, institutional care, and HCB Waiver Services

Conduct intensive, confidential in-person and telephone interviews with clients, client representatives, attorneys, medical providers, and guardians; arrange accessibility, reasonable accommodations, or interpreters when necessary

Recognize and recalculate incorrect payments of grants, food benefits, medical assistance, and Long-Term Services and Supports

Provide professional case management

Input and receive data using multiple computer systems

Analyze written and oral information received and legal documents, which includes court orders, contracts, insurance policies, trusts, life estates, and promissory notes

Interpret the Washington Administrative Code, Revised Code of Washington, procedural manuals, policies, and policy clarifications

Use the statewide asset verification and real property database to evaluate the impacts of real property transfers, quit claims, and sales

Respond to case audits and make corrections

How you will grow\nA career in public service can be demanding yet rewarding. Your customers come from diverse backgrounds and speak many languages. There is a lot to learn, and classroom training is a big part of the beginning. We will be with you every step of the way. We provide formal training both in the classroom and on the job to progressively advance within a 24-month period from a Public Benefits Specialist 1 to a Public Benefits Specialist 4. Those hired will be appointed to the appropriate level based on their experience and previous training. Advancement is based on completion of each step.

Who should apply?

Compassionate people with four years equivalent work experience in financial services: examining/processing loan applications, medical insurance or rehabilitation claims, unemployment insurance claims; or in a customer service job where the major duties involve public contact or a job providing staff support in financial eligibility determination; OR

One year of equivalent out-of-state experience conducting financial eligibility determination for public assistance that includes financial, medical, and food stamp programs; OR

A bachelor's degree ready to exert their best efforts to learn and enhance skills to become a Public Benefits Specialist

Preferred skills, knowledge, and abilities

Thrives in a standardized work setting

Familiarity with using various computer programs

Communicate effectively with people in diverse or difficult situations, including calming others, engaging with people who have communication barriers, assisting underserved populations, and discussing private and unpleasant options, in person and over the phone

Can work with complex technical regulations and procedures, and interpret complex situations

Will refrain from personal bias when determining eligibility

Is capable to prioritize and perform multiple tasks in a busy office with numerous interruptions

The goal class for this role described above is for a Public Benefits Specialist 4. We may consider applicants at the PBS1 or PBS2 level, with a training plan to advance to a PBS4. Education and experience are the difference between qualifications at each level and are evaluated by the hiring team. Starting salary depends on your qualifications.

Salary Progression in Training Steps

Public Benefits Specialist 1: $3,840.00 – $5,011.00

Public Benefits Specialist 2: $4,119.00 – $5,398.00

Public Benefits Specialist 4*: $4,653.00 – $6,107.00

There is no HCLA PBS 3 level

Questions?\nPlease contact sharon.sterling@dshs.wa.gov or call the Talent Acquisition main line (360) 725-5810 and reference job number 00617.

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at 360-725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

#J-18808-Ljbffr\n","Overview\nDSHS HCLA Public Benefits Specialist 1, 2, 4 In-Training

Home & Community Living Administration (HCLA) is currently seeking a Pub...",["B","2411157293"],"4 days ago","/jobs/2411157293-dshs-hcla-public-benefits-specialist-1-2-4-in-training",{"_426":425,"_430":517,"_449":450,"_441":518,"_240":519,"_437":520,"_424":425,"_111":433,"_428":191,"_429":191,"_451":450,"_439":440,"_422":521,"_452":522,"_427":118,"_473":514,"_457":523,"_475":433,"_476":440,"_478":524,"_480":481,"_482":483},["D",1770066000000],"Washington State Department of Social and Health Services","Overview\nDSHS HCLA Public Benefits Specialist 1, 2, 4 In-Training

– Home & Community Living Administration (HCLA) is seeking a Public Benefits Specialist in Bellingham, WA. As a PBS, you will provide comprehensive consultation about complex eligibility qualifications and skilled financial guidance to high-risk clients who are financially and medically dependent upon a full range of services and supports. As a Public Benefits Specialist In-Training, you will have the chance to learn while you share your knowledge to help those in need. HCLA promotes, plans, develops, and provides an array of long-term services and supports to people who have disabilities, are seniors, or have caregivers to maximize their independence, dignity, and quality of life.

Responsibilities

Determine ongoing eligibility for Long-Term Services and Support programs, which include hospice, institutional care, and HCB Waiver Services

Conduct intensive, confidential in-person and telephone interviews with clients, client representatives, attorneys, medical providers, and guardians; arrange accessibility, reasonable accommodations, or interpreters when necessary

Recognize and recalculate incorrect payments of grants, food benefits, medical assistance, and Long-Term Services and Supports

Provide professional case management

Input and receive data using multiple computer systems

Analyze written and oral information received and legal documents, including court orders, contracts, insurance policies, trusts, life estates, and promissory notes

Interpret the Washington Administrative Code, Revised Code of Washington, procedural manuals, policies, and policy clarifications

Use the statewide asset verification and real property database to evaluate the impacts of real property transfers, quit claims, and sales

Respond to case audits and make corrections

How You Will Grow\nA career in public service can be demanding yet rewarding. Your customers come from diverse backgrounds and speak many languages. There is a lot to learn, and classroom training is a big part of the beginning. We will be with you every step of the way. We provide formal training both in the classroom and on the job to progressively advance within a 24-month period from a Public Benefits Specialist 1 to a Public Benefits Specialist 4. Those hired will be appointed to the appropriate level based on their experience and previous training. Advancement is based on completion of each step.

Who should apply?

Compassionate people with four years equivalent work experience in financial services: examining/processing loan applications, medical insurance or rehabilitation claims, unemployment insurance claims; or in a customer service job where the major duties involve public contact or a job providing staff support in financial eligibility determination

One year of equivalent out-of-state experience conducting financial eligibility determination for public assistance that includes financial, medical, and food stamp programs

A bachelor's degree ready to exert their best efforts to learn and enhance skills to become a Public Benefits Specialist

Preferred skills, knowledge, and abilities

Thrives in a standardized work setting

Familiarity with using various computer programs

Communicate effectively with people in diverse or difficult situations, including calming others, engaging with people who have communication barriers, assisting underserved populations, and discussing private and unpleasant options, in person and over the phone

Can work with complex technical regulations and procedures, and interpret complex situations

Will refrain from personal bias when determining eligibility

Capable of prioritizing and performing multiple tasks in a busy office with numerous interruptions

Salary Progression In Training Steps

Public Benefits Specialist 1: $3,840.00 – $5,011.00

Public Benefits Specialist 2: $4,119.00 – $5,398.00

Public Benefits Specialist 4*: $4,653.00 – $6,107.00

There is no HCLA PBS 3 level

Questions\nPlease contact sharon.sterling@dshs.wa.gov or call the Talent Acquisition main line (360) 725-5810 and reference job number 00617.

Supplemental Information\nThe Department of Social and Health Services’ (DSHS) vision is to provide human services that shape people’s lives, achieved through equity, anti-racism, and social justice commitments in our work. We strive for greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Background and EEO\nPrior to a new hire, a background check including criminal record history may be conducted. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver’s license and, if using a privately owned vehicle on state business, must have liability insurance. E-Verify is a registered trademark of the U.S. Department of Homeland Security. The state is an equal opportunity employer and does not discriminate in any area of employment or its programs or services.

#J-18808-Ljbffr\n","Overview\nDSHS HCLA Public Benefits Specialist 1, 2, 4 In-Training

– Home & Community Living Administration (HCLA) is seeking a Public Bene...",["B","2411176977"],"Work at Washington State Department of Social and Health Services","/jobs/2411176977-dshs-hcla-public-benefits-specialist-1-2-4-in-training","/jobs?keyword=Washington+State+Department+of+Social+and+Health+Services",{"_426":425,"_430":526,"_449":450,"_441":527,"_240":528,"_437":529,"_424":425,"_111":433,"_428":191,"_429":191,"_451":450,"_439":530,"_422":531,"_452":532,"_427":118,"_473":533,"_457":534,"_475":433,"_476":530,"_478":535,"_480":536,"_482":483},["D",1770138000000],"Washington State ESD","Overview

DSHS HCLA Public Benefits Specialist 1, 2, 4 In-Training\nHome & Community Living Administration (HCLA) is currently seeking a Public Benefits Specialist in Bellingham, WA. As a PBS, you will provide comprehensive consultation about complex eligibility qualifications and skilled financial guidance to high-risk clients who are financially and medically dependent upon a full range of services and supports. As a Public Benefits Specialist In-Training, you will have the chance to learn while you share your knowledge to help those in need. HCLA promotes, plans, develops, and provides an array of long-term services and supports to people who have disabilities, are seniors, or have caregivers to maximize their independence, dignity, and quality of life.

Some of what you'll do:

Determine ongoing eligibility for Long-Term Services and Support programs, which include hospice, institutional care, and HCB Waiver Services

Conduct intensive, confidential in-person and telephone interviews with clients, client representatives, attorneys, medical providers, and guardians; arrange accessibility, reasonable accommodations, or interpreters when necessary

Recognize and recalculate incorrect payments of grants, food benefits, medical assistance, and Long-Term Services and Supports

Provide professional case management

Input and receive data using multiple computer systems

Analyze written and oral information received and legal documents, including court orders, contracts, insurance policies, trusts, life estates, and promissory notes

Interpret the Washington Administrative Code, Revised Code of Washington, procedural manuals, policies, and policy clarifications

Use the statewide asset verification and real property database to evaluate the impacts of real property transfers, quit claims, and sales

Respond to case audits and make corrections

How you will grow:

A career in public service can be demanding yet rewarding. Your customers come from diverse backgrounds and speak many languages. There is a lot to learn, and classroom training is a big part of the beginning. We will be with you every step of the way. We provide formal training both in the classroom and on the job to progressively advance within a 24-month period from a Public Benefits Specialist 1 to a Public Benefits Specialist 4. Those hired will be appointed to the appropriate level based on their experience and previous training. Advancement is based on completion of each step.

Who should apply?

Compassionate people with four years equivalent work experience in financial services: examining/processing loan applications, medical insurance or rehabilitation claims, unemployment insurance claims; or in a customer service job where the major duties involve public contact or a job providing staff support in financial eligibility determination; OR

One year of equivalent out-of-state experience conducting financial eligibility determination for public assistance that includes financial, medical, and food stamp programs; OR

A bachelor's degree ready to exert their best efforts to learn and enhance skills to become a Public Benefits Specialist

Preferred skills, knowledge, and abilities:

Thrives in a standardized work setting

Familiarity with using various computer programs

Communicate effectively with people in diverse or difficult situations, including calming others, engaging with people who have communication barriers, assisting underserved populations, and discussing private and unpleasant options, in person and over the phone

Can work with complex technical regulations and procedures, and interpret complex situations

Will refrain from personal bias when determining eligibility

Capable to prioritize and perform multiple tasks in a busy office with numerous interruptions

The goal class for this role described above is for a Public Benefits Specialist 4. We may consider applicants at the PBS1 or PBS2 level, with a training plan to advance to a PBS4. Education and experience are the difference between qualifications at each level and are evaluated by the hiring team. Starting salary depends on your qualifications.

Salary Progression in Training Steps:

Public Benefits Specialist 1: $3,840.00 – $5,011.00

Public Benefits Specialist 2: $4,119.00 – $5,398.00

Public Benefits Specialist 4*: $4,653.00 – $6,107.00

There is no HCLA PBS 3 level

Questions?

Please contact sharon.sterling@dshs.wa.gov or call the Talent Acquisition main line at (360) 725-5810 and reference job number 00617.

The Department of Social and Health Services (DSHS) is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, veteran status, disability, or genetic information. Persons requiring accommodation in the application process may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

E-Verify is a registered trademark of the U.S. Department of Homeland Security.

#J-18808-Ljbffr\n","Overview

DSHS HCLA Public Benefits Specialist 1, 2, 4 In-Training\nHome & Community Living Administration (HCLA) is currently seeking a Pub...","Seattle, Washington, us, 98127",["B","2422957866"],"Work at Washington State ESD","3 days ago","/jobs/2422957866-dshs-hcla-public-benefits-specialist-1-2-4-in-training","/jobs?keyword=Washington+State+ESD","/jobs?location=Seattle%2C+Washington%2C+us%2C+98127",{"_426":425,"_430":538,"_449":450,"_441":442,"_240":539,"_437":540,"_424":425,"_111":433,"_428":191,"_429":191,"_451":450,"_439":541,"_422":542,"_452":453,"_427":118,"_473":474,"_457":543,"_475":433,"_476":541,"_478":479,"_480":544,"_482":483},["D",1769976000000],"Overview

DSHS HCLA Public Benefits Specialist 1.2, 4 In‑Training: Home & Community Living Administration (HCLA) is currently seeking a Public Benefits Specialist in Bellingham, WA. As a PBS, you will provide comprehensive consultation about complex eligibility qualifications and skilled financial guidance to high‑risk clients who are financially and medically dependent upon a full range of services and supports. As a Public Benefits Specialist In‑Training, you will have the chance to learn while you share your knowledge to help those in need.\nResponsibilities

Determine ongoing eligibility for Long‑Term Services and Support programs, which include hospice, institutional care, and HCB Waiver Services\nConduct intensive, confidential in‑person and telephone interviews with clients, client representatives, attorneys, medical providers, and guardians; arrange accessibility, reasonable accommodations, or interpreters when necessary\nRecognize and recalculate incorrect payments of grants, food benefits, medical assistance, and Long‑Term Services and Supports\nProvide professional case management\nInput and receive data using multiple computer systems\nAnalyze written and oral information received and legal documents, which includes court orders, contracts, insurance policies, trusts, life estates, and promissory notes\nInterpret the Washington Administrative Code, Revised Code of Washington, procedural manuals, policies, and policy clarifications\nUse the statewide asset verification and real property database to evaluate the impacts of real property transfers, quit claims, and sales\nRespond to case audits and make corrections\nCareer Development

A career in public service can be demanding yet rewarding. Your customers come from diverse backgrounds and speak many languages. There is a lot to learn, and classroom training is a big part of the beginning. We will be with you every step of the way. We provide formal training both in the classroom and on the job to progressively advance within a 24‑month period from a Public Benefits Specialist 1 to a Public Benefits Specialist 4*. Those hired will be appointed to the appropriate level based on their experience and previous training. Advancement is based on completion of each step.\nEligibility and Experience

Compassionate people with four years equivalent work experience in financial services: examining/processing loan applications, medical insurance or rehabilitation claims, unemployment insurance claims; or in a customer service job where the major duties involve public contact or a job providing staff support in financial eligibility determination\nOne year of equivalent out‑of‑state experience conducting financial eligibility determination for public assistance that includes financial, medical, and food stamp programs\nA bachelor's degree ready to exert their best efforts to learn and enhance skills to become a Public Benefits Specialist\nPreferred Skills

Thrives in a standardized work setting\nFamiliarity with using various computer programs\nCommunicate effectively with people in diverse or difficult situations, including calming others, engaging with people who have communication barriers, assisting underserved populations, and discussing private and unpleasant options, in person and over the phone\nCan work with complex technical regulations and procedures, and interpret complex situations\nWill refrain from personal bias when determining eligibility\nCapable to prioritize and perform multiple tasks in a busy office with numerous interruptions\nSalary Progression

Public Benefits Specialist 1: $3,840.00 – $5,011.00\nPublic Benefits Specialist 2: $4,119.00 – $5,398.00\nPublic Benefits Specialist 4*: $4,653.00 – $6,107.00\nThere is no HCLA PBS 3 level.\nContact

Questions? Please contact sharon.sterling@dshs.wa.gov or call Talent Acquisition main line (360) 725‑5810 and reference job number 00617.\nEqual Opportunity Statement

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725‑5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7‑1‑1 or 1‑800‑833‑6384.\nE‑Verify® is a registered trademark of the U.S. Department of Homeland Security.

#J-18808-Ljbffr\n","Overview

DSHS HCLA Public Benefits Specialist 1.2, 4 In‑Training: Home & Community Living Administration (HCLA) is currently seeking a Pub...","Bay View, Washington, United States",["B","2394095124"],"/jobs/2394095124-dshs-hcla-public-benefits-specialist-1-2-4-in-training","/jobs?location=Bay+View%2C+Washington%2C+United+States",{"_426":425,"_430":546,"_449":450,"_441":518,"_240":547,"_437":548,"_424":425,"_111":549,"_428":191,"_429":191,"_451":450,"_439":440,"_422":550,"_452":522,"_427":118,"_473":514,"_457":551,"_475":549,"_476":440,"_478":524,"_480":481,"_482":552},["D",1770066000000],"A state social services department is seeking a Public Benefits Specialist in Bellingham, WA. In this role, you will provide consultation for eligibility qualifications and financial guidance to clients in need. Responsibilities include determining eligibility for services, conducting interviews, and managing cases. Ideal candidates are compassionate, have strong communication skills, and possess a bachelor's degree. This position offers a clear pathway for growth through training and advancement opportunities.\n#J-18808-Ljbffr\n","A state social services department is seeking a Public Benefits Specialist in Bellingham, WA. In this role, you will provide consultation for eligi...","Public Benefits Specialist In-Training: Path to PBS 4",["B","2411197067"],"/jobs/2411197067-public-benefits-specialist-in-training-path-to-pbs-4","/jobs?keyword=Public+Benefits+Specialist+In-Training%3A+Path+to+PBS+4","actionData","errors"]