Healthcare Sales and Enrollment Coordinator

At WelbeHealth, we are revolutionizing senior care by offering comprehensive healthcare solutions to our most vulnerable senior population. Our organization plays a dual role as both a care provider and a care planner for the participants we serve. As a key member of our team, the Healthcare Sales and Enrollment Coordinator will work under the guidance of the Marketing, Outreach, Enrollment, and Eligibility (MOEE) Director. This role will focus on initiating, coordinating, and managing the PACE eligibility and enrollment process, all while delivering outstanding customer service aligned with our mission, vision, and values. Key Responsibilities: Respond to incoming calls from prospective participants, follow up on referrals, and provide exceptional customer service by thoroughly explaining the WelbeHealth enrollment process, aiming to convert inquiries into in-home visits. Collaborate with the Benefits Coordinator on potential enrollments requiring financial assessment, such as share of costs (SOC) or Medi-Cal applications. Maintain a comprehensive understanding of all elements outlined in the MOEE Playbook. Organize and schedule initial home visits, levels of care (LOC) evaluations, MSW/PCP assessments, and transportation logistics for all appointments. Support the MOEE Director and team in facilitating meetings, utilizing available audio/visual tools to document tasks, follow-ups, notes, and assignments within Salesforce. Assist with various public relations, marketing, outreach, and enrollment initiatives as needed. Qualifications: Associate's degree in a relevant field is required; a bachelor's degree is preferred. A minimum of two (2) years of relevant experience is preferred. Strong customer service orientation is essential. Ability to work independently with minimal supervision. Reliable transportation is a must. Familiarity with Salesforce, MS Office Suite, and/or Athena is preferred. Bilingual candidates are encouraged to apply. Why Join WelbeHealth? As we experience rapid growth, you will have the chance to leverage your expertise in innovative ways. Our environment encourages collaboration and compassion, ensuring that every team member feels valued and cared for. Comprehensive medical insurance (Medical, Dental, Vision). Work/life balance with 17 days of paid time off (PTO), 12 observed holidays annually, and sick leave. 401(k) savings plan with company matching. Additional benefits available. Salary for this role is in the range of $24.39 - $32.20 hourly, plus a bonus. We offer a competitive total rewards package, including healthcare coverage and other benefits. Actual pay will be based on experience and qualifications. As part of our COVID-19 Vaccination Policy, all team members are required to provide proof of vaccination or submit a vaccine declination form before employment. WelbeHealth also upholds necessary infection control and PPE standards and mandates vaccination compliance for all team members. Our Commitment to Diversity, Equity, and Inclusion WelbeHealth embraces and values the diversity of our employees, fostering a culture of inclusion and belonging. We are proud to be an equal opportunity employer, welcoming applicants regardless of race, color, religion, sex, gender identity, sexual orientation, marital status, age, national origin, disability, or any other protected status. Beware of Scams Please ensure your application is submitted only through WelbeHealth-sponsored platforms. Make sure any communication comes from @welbehealth.com email addresses. You will never be required to purchase your own employment equipment. Report any suspicious activity to the appropriate channels.