Description
The Director of Operations ensures that all stores and business units are functioning efficiently. This role connects HQ strategy to store operations.
Responsibilities Develop and enforce SOPs and operational processes Support store management teams Maintain store-level compliance and standards Lead operational improvements across locations Assist with new store openings and expansions Audit weekly performance and process execution Ensure alignment and communication between HQ and stores Qualifications
Experience in multi-location retail operations Strong understanding of SOP design and execution Ability to enforce structure while maintaining positive relationships Strong analytical and organizational skills
Responsibilities Develop and enforce SOPs and operational processes Support store management teams Maintain store-level compliance and standards Lead operational improvements across locations Assist with new store openings and expansions Audit weekly performance and process execution Ensure alignment and communication between HQ and stores Qualifications
Experience in multi-location retail operations Strong understanding of SOP design and execution Ability to enforce structure while maintaining positive relationships Strong analytical and organizational skills