
divh2Account Director/h2pThe Account Director is a key role at CW with responsibility to drive profitability, overall client satisfaction and exceptional service delivery for all assigned account/s within the Region. The Account Director is responsible for $2MM - $5MM revenue while leading one or more client accounts within Global Occupier Services (GOS) across one or more of the service lines below:/pulliIntegrated Facility Management (including Engineering, EHS, Sustainability, Supply Chain Mgt. etc.)/liliProject Development Services/liliTransaction Management/liliPortfolio Administration/liliWorkplace and Portfolio Strategy/li/ulpThis position provides leadership and management across all aspects of the accounts including, but not limited to:/pulliService Delivery Standards Excellence/liliClient Experience Relationship Management/liliTalent Management and Team Development/liliFinancial Performance (including PL, contract expansion / renewals etc.)/liliExpanding Share of Wallet/liliAccount Risk Management/li/ulpESSENTIAL FUNCTIONS AND RESPONSIBILITIES/pulliManage the financial and contract performance outcome of one or more account teams./liliMaintain a thorough understanding of the clients business goals and strategies to align real estate services to contribute to these objectives/liliEstablish and implement the overall vision, strategy and performance metrics to the applicable service lines/liliDevelop and maintain strong client relationships/liliImplement and manage account governance process/liliProvide disciplined contract management to meet superior delivery of all contract deliverables/liliContribute to GOS Management team to develop service delivery strategies, structure service delivery model, alternative pricing, identify team members and lead multi-disciplinary team preparing responses to RFPs and presentations/liliHave a thorough understanding of the CW platform and identify existing and new opportunities for enhancing service solutions and capabilities/liliOversee risk mitigation and dispute resolution for client and CW/liliLead and actively manage account talent in partnership with HR, including promotion of diversity inclusion, talent reviews, performance reviews, succession planning etc. Attract and maintain top talent and provide on-going mentoring to team for superior performance/liliDrive collaboration and performance of all partners including Finance, HR, Sourcing, Legal, GCI etc./liliResponsible for revenue generation, account PL management, profitability and overall financial performance/liliContribute to the overall service and financial performance of CW through effective cross-selling and relationship / contract expansion/liliEnsure quantitative and qualitative analytics and evidenced-based decision making/li/ulpKEY COMPETENCIES/pulliLeadership/liliCustomer Relationship Management/liliTechnical Skills/liliOrganization Design Management Skills/liliCommunication (oral and written)/liliFinancial Management/liliMatrix Organization / Business Partner Skills/liliPresentation Skills/liliBusiness Acumen/li/ulpIMPORTANT EDUCATION/pulliBachelors degree required/liliMasters degree or MBA preferred/li/ulpIMPORTANT EXPERIENCE/pulliMinimum of 10 years at Senior Management level or other similar capacity/liliExperience in directly leading and managing multi-discipline teams/liliClient, PL and contract management experience/liliExperience in the management of an integrated services account, including Integrated Facility Management, Project Development Services, Transaction Management, Portfolio Administration and Strategic Consulting/li/ulpADDITIONAL ELIGIBILITY QUALIFICATIONS/pulliAbility to develop positive working relationships with agencies, local government officials, and business community members/liliPossess technical domain knowledge (one or more in IFM, PDS, TM, LA, SCON)/liliSkilled in financial analysis and knowledge of financial concepts/liliAbility to comprehend, analyze and interpret complex business documents/li/ulpCushman Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidates experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 157,250.00 - $185,000.00/ppCushman Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated./ppIn compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us./p/div