Sales Management
* Oversee and implement MAPs (Motivation, Accountability, Performance) for CMs, ensuring sales goals are met. * Plan and execute sales and operational training during store visits, focusing on underperformance and sales growth. * Develop CMs through shadowing opportunities for MAP and Velocity execution. * Lead and execute monthly RSM meetings, Rally Calls, underperformer training, and quarterly All Hands meetings. * Monitor daily sales activities, marketing, and task completion. * Review and ensure execution of new sales items (e.g., Hoopla, PROMO rundown, SPIFs). * Review incentive plans and provide performance coaching during store visits.
Operations Management
* Monitor store opening processes and ensure operational compliance (CPOG, demos, merchandising). * Conduct periodic accessory and phone counts, ensuring inventory accuracy. * Complete operations checklists and follow up on open tickets. * Audit cash handling procedures and monitor store hours.
Personnel Management
* Manage employee scheduling to ensure adherence and policy compliance. * Oversee staffing, recruitment, and employee performance reviews. * Provide weekly staffing updates and manage ADP employee changes.
Communication & Reporting
* Communicate sales updates, daily tasks, and performance via GroupMe. * Conduct store visits to monitor performance and provide coaching. * Prepare weekly agendas, manage after-hours issues, and submit expense reports. * Recognize and motivate employees to enhance morale.
Qualifications
* Experience in retail management, with a focus on sales, operations, and personnel development. * Strong leadership, coaching, and team development skills. * Excellent communication and organizational skills. * Ability to manage multiple priorities and locations effectively.
Requirements
* Must have the ability to travel locally on a weekly basis to conduct store visits. * Must have availability to work a full-time schedule which may include evenings, weekends, and holidays as needed. * Must have strong interpersonal, communication, and organization skills. * Must be able to endure moderate physical activity; requires handling of average-weight objects up to 30 pounds or standing for long periods of time.
Qualifications
* Experience in retail management, with a focus on sales, operations, and personnel development. * Strong leadership, coaching, and team development skills. * Excellent communication and organizational skills. * Ability to manage multiple priorities and locations effectively.
Requirements
* Must have the ability to travel locally on a weekly basis to conduct store visits. * Must have availability to work a full-time schedule which may include evenings, weekends, and holidays as needed. * Must have strong interpersonal, communication, and organization skills. * Must be able to endure moderate physical activity; requires handling of average-weight objects up to 30 pounds or standing for long periods of time.
* Oversee and implement MAPs (Motivation, Accountability, Performance) for CMs, ensuring sales goals are met. * Plan and execute sales and operational training during store visits, focusing on underperformance and sales growth. * Develop CMs through shadowing opportunities for MAP and Velocity execution. * Lead and execute monthly RSM meetings, Rally Calls, underperformer training, and quarterly All Hands meetings. * Monitor daily sales activities, marketing, and task completion. * Review and ensure execution of new sales items (e.g., Hoopla, PROMO rundown, SPIFs). * Review incentive plans and provide performance coaching during store visits.
Operations Management
* Monitor store opening processes and ensure operational compliance (CPOG, demos, merchandising). * Conduct periodic accessory and phone counts, ensuring inventory accuracy. * Complete operations checklists and follow up on open tickets. * Audit cash handling procedures and monitor store hours.
Personnel Management
* Manage employee scheduling to ensure adherence and policy compliance. * Oversee staffing, recruitment, and employee performance reviews. * Provide weekly staffing updates and manage ADP employee changes.
Communication & Reporting
* Communicate sales updates, daily tasks, and performance via GroupMe. * Conduct store visits to monitor performance and provide coaching. * Prepare weekly agendas, manage after-hours issues, and submit expense reports. * Recognize and motivate employees to enhance morale.
Qualifications
* Experience in retail management, with a focus on sales, operations, and personnel development. * Strong leadership, coaching, and team development skills. * Excellent communication and organizational skills. * Ability to manage multiple priorities and locations effectively.
Requirements
* Must have the ability to travel locally on a weekly basis to conduct store visits. * Must have availability to work a full-time schedule which may include evenings, weekends, and holidays as needed. * Must have strong interpersonal, communication, and organization skills. * Must be able to endure moderate physical activity; requires handling of average-weight objects up to 30 pounds or standing for long periods of time.
Qualifications
* Experience in retail management, with a focus on sales, operations, and personnel development. * Strong leadership, coaching, and team development skills. * Excellent communication and organizational skills. * Ability to manage multiple priorities and locations effectively.
Requirements
* Must have the ability to travel locally on a weekly basis to conduct store visits. * Must have availability to work a full-time schedule which may include evenings, weekends, and holidays as needed. * Must have strong interpersonal, communication, and organization skills. * Must be able to endure moderate physical activity; requires handling of average-weight objects up to 30 pounds or standing for long periods of time.