Job Code: 002078SR
School/Unit
Harvard University Central Administration
Job Function
Facilities
Location
Cambridge
Job Type
Full-time
Salary Grade
056
FLSA Status
Exempt
Union
00 - Non Union, Exempt or Temporary
Term Appointment
No
Job Overview Reporting to the Area Manager, the Property Manager is responsible for the day-to-day operation and financial performance of building(s) within a diverse portfolio of market based residential and mixed-use properties, providing superior property management and excellent customer service in support of organizational and University goals. The Property Manager works closely and collaboratively with the area leasing coordinator, financial analyst, contracts manager and other stakeholders for the successful operation of the portfolio. Duties and responsibilities include but are not limited to the following.
Job-Specific Responsibilities
Ensure code compliance and the proper operation of all life safety systems and activities
Ensure compliance with OSHA, ADA, BERDO, BEUDO, zoning, and other municipal and University regulatory requirements
Assist in preparation, management and implementation of various budgets consistent with departmental plans, goals & initiatives
Assist the Area Manager in preparing periodic management reports
Participate in ongoing revision & implementation of operating policies and procedures
Manage the field office and staff, including payroll, performance reviews, and time-off schedules
Coach, mentor, and develop direct reports
Ensure the timely completion of work orders and other resident/property services
Monitor 24 hour on-call services for the portfolio, responding in a support function as needed
Consistently strive for positive resident and community relations
Ensure proper operation of facilities, grounds and systems
Coordinate & manage unit improvement, unit renovation and common area operating projects
Manage unit turnover processes in coordination with the leasing department
Maintain preventative maintenance schedules and records
Walk buildings on a regular basis to assess work quality and maintenance needs
Manage vendors and service relationships, including timely processing of invoices
Oversee purchasing of all building supplies and equipment
Attend position/industry related training as required
Perform annual unit inspections and regular building inspections to inform operating and capital projects
Liaise with University colleagues inside and outside of HUH as needed
Participate in operations-related communication with residents within the portfolio
Serve as operational representative in operating and capital improvement projects
Maintain inventory of portfolio mechanical equipment including lifecycle, building impact, energy use, and provisioning for future replacement
Stay up to date with new processes and innovations relevant to the multifamily housing industry
Other duties as assigned
Administrative & Systems Support
Provides general administrative support to Area Manager and supports cross-unit scheduling for HUH managers
Oversees the accounts payable process for all operational invoices for the area
Reviews purchasing card transactions and coordinates with teams to ensure departmental compliance with University policies and best practices
Participates in onboarding of new HUH staff, working with HR and IT to set up new users and training as needed
Provides administrative training to new administrative and field hires; acts as a resource and backup for other administrative staff within HUH
Systems Support
Administers the Yardi system: adds new staff/tenants to platform, submits Work Orders for HUH and/or tenants
Document management support, including archives
Assists with internal systems as backup to Property Administrators: CCure, Yardi, Premisys, etc
Serves as departmental coordinator for key business systems: B2P, Concur, etc
Organizes and implements administrative systems and procedures; maintains up-to-date documentation of processes
Other Support
Completes special projects as assigned
Performs related duties as required
Qualifications Basic Qualifications
A college degree strongly preferred, or an equivalent combination of education and relevant experience
3+ years of professional residential property management and staff supervision experience
Knowledge of residential leasing/lease enforcement, policies & procedures, financial reporting and familiarity with generally accepted accounting principles
Excellent computer skills including databases, spreadsheets, word processing and scheduling/email software (Microsoft Word, Excel, Access, Yardi, Outlook)
Additional Qualifications and Skills
Strong communication and interpersonal skills; ability to work in a fast-paced, customer-focused environment with multiple projects
Ability to multi-task with speed, accuracy and attention to detail
Strong organizational skills and ability to manage projects independently from start to finish
Proficiency in writing business correspondence and strong computer skills
Ability to work collaboratively in a team environment with multiple staff
Ability to handle complex and confidential materials
Customer service orientation, bias for action, integrity, diplomacy, and resourcefulness
Additional Information Standard Hours/Schedule:
35 hours per week
Visa Sponsorship Information:
Harvard University is unable to provide visa sponsorship for this position
Pre-Employment Screening:
Identity, Education, Criminal, Drug Test, CORI, References
Other Information:
Emergency Status Designation: Critical
Benefits & Non-Discrimination
Harvard offers a comprehensive benefits package including generous paid time off, health insurance, retirement plans, wellbeing resources, and professional development opportunities
Learn more about benefits on the university Benefits & Wellbeing Page
EEO Statement Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world.
Harvard has an equal employment opportunity policy that prohibits discrimination and supports full participation in work and campus life.
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School/Unit
Harvard University Central Administration
Job Function
Facilities
Location
Cambridge
Job Type
Full-time
Salary Grade
056
FLSA Status
Exempt
Union
00 - Non Union, Exempt or Temporary
Term Appointment
No
Job Overview Reporting to the Area Manager, the Property Manager is responsible for the day-to-day operation and financial performance of building(s) within a diverse portfolio of market based residential and mixed-use properties, providing superior property management and excellent customer service in support of organizational and University goals. The Property Manager works closely and collaboratively with the area leasing coordinator, financial analyst, contracts manager and other stakeholders for the successful operation of the portfolio. Duties and responsibilities include but are not limited to the following.
Job-Specific Responsibilities
Ensure code compliance and the proper operation of all life safety systems and activities
Ensure compliance with OSHA, ADA, BERDO, BEUDO, zoning, and other municipal and University regulatory requirements
Assist in preparation, management and implementation of various budgets consistent with departmental plans, goals & initiatives
Assist the Area Manager in preparing periodic management reports
Participate in ongoing revision & implementation of operating policies and procedures
Manage the field office and staff, including payroll, performance reviews, and time-off schedules
Coach, mentor, and develop direct reports
Ensure the timely completion of work orders and other resident/property services
Monitor 24 hour on-call services for the portfolio, responding in a support function as needed
Consistently strive for positive resident and community relations
Ensure proper operation of facilities, grounds and systems
Coordinate & manage unit improvement, unit renovation and common area operating projects
Manage unit turnover processes in coordination with the leasing department
Maintain preventative maintenance schedules and records
Walk buildings on a regular basis to assess work quality and maintenance needs
Manage vendors and service relationships, including timely processing of invoices
Oversee purchasing of all building supplies and equipment
Attend position/industry related training as required
Perform annual unit inspections and regular building inspections to inform operating and capital projects
Liaise with University colleagues inside and outside of HUH as needed
Participate in operations-related communication with residents within the portfolio
Serve as operational representative in operating and capital improvement projects
Maintain inventory of portfolio mechanical equipment including lifecycle, building impact, energy use, and provisioning for future replacement
Stay up to date with new processes and innovations relevant to the multifamily housing industry
Other duties as assigned
Administrative & Systems Support
Provides general administrative support to Area Manager and supports cross-unit scheduling for HUH managers
Oversees the accounts payable process for all operational invoices for the area
Reviews purchasing card transactions and coordinates with teams to ensure departmental compliance with University policies and best practices
Participates in onboarding of new HUH staff, working with HR and IT to set up new users and training as needed
Provides administrative training to new administrative and field hires; acts as a resource and backup for other administrative staff within HUH
Systems Support
Administers the Yardi system: adds new staff/tenants to platform, submits Work Orders for HUH and/or tenants
Document management support, including archives
Assists with internal systems as backup to Property Administrators: CCure, Yardi, Premisys, etc
Serves as departmental coordinator for key business systems: B2P, Concur, etc
Organizes and implements administrative systems and procedures; maintains up-to-date documentation of processes
Other Support
Completes special projects as assigned
Performs related duties as required
Qualifications Basic Qualifications
A college degree strongly preferred, or an equivalent combination of education and relevant experience
3+ years of professional residential property management and staff supervision experience
Knowledge of residential leasing/lease enforcement, policies & procedures, financial reporting and familiarity with generally accepted accounting principles
Excellent computer skills including databases, spreadsheets, word processing and scheduling/email software (Microsoft Word, Excel, Access, Yardi, Outlook)
Additional Qualifications and Skills
Strong communication and interpersonal skills; ability to work in a fast-paced, customer-focused environment with multiple projects
Ability to multi-task with speed, accuracy and attention to detail
Strong organizational skills and ability to manage projects independently from start to finish
Proficiency in writing business correspondence and strong computer skills
Ability to work collaboratively in a team environment with multiple staff
Ability to handle complex and confidential materials
Customer service orientation, bias for action, integrity, diplomacy, and resourcefulness
Additional Information Standard Hours/Schedule:
35 hours per week
Visa Sponsorship Information:
Harvard University is unable to provide visa sponsorship for this position
Pre-Employment Screening:
Identity, Education, Criminal, Drug Test, CORI, References
Other Information:
Emergency Status Designation: Critical
Benefits & Non-Discrimination
Harvard offers a comprehensive benefits package including generous paid time off, health insurance, retirement plans, wellbeing resources, and professional development opportunities
Learn more about benefits on the university Benefits & Wellbeing Page
EEO Statement Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world.
Harvard has an equal employment opportunity policy that prohibits discrimination and supports full participation in work and campus life.
#J-18808-Ljbffr