Focus Firm Relationship Manager
Corebridge Financial, Los Angeles, California, United States, 90079
Overview
Who We Are At Corebridge Financial, we believe action is everything. That’s why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow. We Align To a Set Of Values That Are The Core Pillars That Define Our Culture And Help Bring Our Brand Purpose To Life We are stronger as one: We collaborate across the enterprise, scale what works and act decisively for our customers and partners. We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders. We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future. We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work. Corebridge Financial helps people make some of the most meaningful decisions they’re ever going to make. We help them plan and take action to protect the future they envision, and respond to some of life’s most difficult moments through the solutions and services we provide. We do this through our broad portfolio of life insurance, retirement, and institutional products, offered through an extensive, multichannel distribution network. We provide solutions for a brighter future through our client centered service, breadth of product expertise, deep distribution relationships, and outstanding team of hardworking and passionate employees. Responsibilities
Review, research and evaluate customer/firm issues. Handle complex service-related problems in a timely manner. Work within SRM guidelines to respond to cases. Work directly with Focus Firms on projects, initiatives, errors, and escalations. Attend and facilitate in-person and virtual firm meetings and conferences. Facilitate change within Corebridge and the firm to improve and streamline business. Proactive communication of changes/issues. Responsible for Firm and OMR scorecards; share results and opportunities for improvement; ensure departments adhere to firm rules. Build relationships with focus firms, business units, intercompany service departments, Strategic Accounts, Internal/External Wholesalers and Financial Advisors. Facilitate exception reviews. Develop resolution recommendations. What We Are Looking For
5+ years combined experience with annuities and/or relationship management. Knowledge of fixed, indexed and variable products and processes. Strong negotiation skills. Strong written and verbal communication. Strong interpersonal skills with high energy level. Proven track record of problem solving. Passionate about customer service. Attention to detail, accuracy and quality. Ability to work with senior management across business lines without supervision. Strong team player. Enjoys fast-paced environment. Attendance and performance must be in good standing. Compensation
The anticipated salary range for this position is $78,000.00 to $100,000.00 [Woodland Hills, CA, Jersey City, NJ] at the commencement of employment. Not all candidates will be eligible for the upper end of the salary range. The actual compensation offered will depend on multiple factors, including geographic location, skills, experience and other qualifications. The position is eligible for a discretionary bonus under the applicable incentive plan. Corebridge also offers a range of competitive benefits as part of the total compensation package. Work Location
This position is based in Corebridge Financial’s offices in Houston, TX; Amarillo, TX; Woodland Hills, CA; Jersey City, NJ, and is subject to our hybrid working policy, which allows working both in an office and remotely. Benefits and Equal Opportunity
Why Corebridge? We prioritize the health, well-being, and work-life balance of our employees. Our benefits and wellness program support employees personally and professionally. Health and Wellness: medical, dental and vision insurance, mental health support and wellness initiatives. Retirement Savings: 401(k) with company matching up to 6% and company contribution up to 3% (subject to IRS limits). Employee Assistance Program: confidential counseling services and resources. Matching charitable donations: 1:1 up to $5,000. Volunteer Time Off: up to 16 hours annually. Paid Time Off: at least 24 PTO days to start. Eligibility for and participation in employer-sponsored benefit plans will be subject to applicable law, governing Plan documents and Company policy. We are an Equal Opportunity Employer. Corebridge Financial is committed to being an equal opportunity employer and complies with all applicable employment laws. All applicants will be considered based on job-related qualifications without regard to protected characteristics. We also comply with citizenship and immigration laws. We value diversity and inclusion in the workplace. We provide reasonable accommodations for applicants and employees as needed. If you need a reasonable accommodation to search for a job opening or to complete any part of the application or hiring process, please email TalentandInclusion@corebridgefinancial.com. Reasonable accommodations are determined on a case-by-case basis. We may consider qualified applicants with criminal histories as allowed by law. To learn more please visit: www.corebridgefinancial.com Functional Area: OP - Operations. Estimated Travel: Up to 25%. Relocation: No.
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Who We Are At Corebridge Financial, we believe action is everything. That’s why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow. We Align To a Set Of Values That Are The Core Pillars That Define Our Culture And Help Bring Our Brand Purpose To Life We are stronger as one: We collaborate across the enterprise, scale what works and act decisively for our customers and partners. We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders. We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future. We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work. Corebridge Financial helps people make some of the most meaningful decisions they’re ever going to make. We help them plan and take action to protect the future they envision, and respond to some of life’s most difficult moments through the solutions and services we provide. We do this through our broad portfolio of life insurance, retirement, and institutional products, offered through an extensive, multichannel distribution network. We provide solutions for a brighter future through our client centered service, breadth of product expertise, deep distribution relationships, and outstanding team of hardworking and passionate employees. Responsibilities
Review, research and evaluate customer/firm issues. Handle complex service-related problems in a timely manner. Work within SRM guidelines to respond to cases. Work directly with Focus Firms on projects, initiatives, errors, and escalations. Attend and facilitate in-person and virtual firm meetings and conferences. Facilitate change within Corebridge and the firm to improve and streamline business. Proactive communication of changes/issues. Responsible for Firm and OMR scorecards; share results and opportunities for improvement; ensure departments adhere to firm rules. Build relationships with focus firms, business units, intercompany service departments, Strategic Accounts, Internal/External Wholesalers and Financial Advisors. Facilitate exception reviews. Develop resolution recommendations. What We Are Looking For
5+ years combined experience with annuities and/or relationship management. Knowledge of fixed, indexed and variable products and processes. Strong negotiation skills. Strong written and verbal communication. Strong interpersonal skills with high energy level. Proven track record of problem solving. Passionate about customer service. Attention to detail, accuracy and quality. Ability to work with senior management across business lines without supervision. Strong team player. Enjoys fast-paced environment. Attendance and performance must be in good standing. Compensation
The anticipated salary range for this position is $78,000.00 to $100,000.00 [Woodland Hills, CA, Jersey City, NJ] at the commencement of employment. Not all candidates will be eligible for the upper end of the salary range. The actual compensation offered will depend on multiple factors, including geographic location, skills, experience and other qualifications. The position is eligible for a discretionary bonus under the applicable incentive plan. Corebridge also offers a range of competitive benefits as part of the total compensation package. Work Location
This position is based in Corebridge Financial’s offices in Houston, TX; Amarillo, TX; Woodland Hills, CA; Jersey City, NJ, and is subject to our hybrid working policy, which allows working both in an office and remotely. Benefits and Equal Opportunity
Why Corebridge? We prioritize the health, well-being, and work-life balance of our employees. Our benefits and wellness program support employees personally and professionally. Health and Wellness: medical, dental and vision insurance, mental health support and wellness initiatives. Retirement Savings: 401(k) with company matching up to 6% and company contribution up to 3% (subject to IRS limits). Employee Assistance Program: confidential counseling services and resources. Matching charitable donations: 1:1 up to $5,000. Volunteer Time Off: up to 16 hours annually. Paid Time Off: at least 24 PTO days to start. Eligibility for and participation in employer-sponsored benefit plans will be subject to applicable law, governing Plan documents and Company policy. We are an Equal Opportunity Employer. Corebridge Financial is committed to being an equal opportunity employer and complies with all applicable employment laws. All applicants will be considered based on job-related qualifications without regard to protected characteristics. We also comply with citizenship and immigration laws. We value diversity and inclusion in the workplace. We provide reasonable accommodations for applicants and employees as needed. If you need a reasonable accommodation to search for a job opening or to complete any part of the application or hiring process, please email TalentandInclusion@corebridgefinancial.com. Reasonable accommodations are determined on a case-by-case basis. We may consider qualified applicants with criminal histories as allowed by law. To learn more please visit: www.corebridgefinancial.com Functional Area: OP - Operations. Estimated Travel: Up to 25%. Relocation: No.
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