Starting pay is $80,000 per year based on experience.
Responsibilities
1 on 1 meeting with Hosts weekly
Suite approvals
Offer approvals
Expense and reinvestment tracking
PTO Review/Approval and Host Schedules
Help oversee and report on different initiatives
Weekly Floor Meets
Unrated play (put program together)
Task reporting
Guest Greet initiative
Host buddy system
Event push and tracking
Run Host Funnels and create leads for team
Create different Host contests and measure performance
New Business approvals
Mass email approvals and reporting
Weekly Host coding sheet
Lead organization with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies
Identify compliance risks and take actions necessary to eliminate or minimize risks.
Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior.
Create a compliance culture within the organization and foster an environment where employees feel comfortable reporting potential violations or misconduct.
Manage a diverse sales force with the goal of motivating, inspiring, leading and developing the best casino hosts (sales associates) who are driven to provide the best customer service and build the best relationships with our VIP and hosted level customers.
Responsible for preparing the annual business plans and budgets to ensure the appropriate focus and resources are in place to target and grow the revenue contribution from our domestic executive host business channels.
Serves as a dynamic, positive leader, while fostering teamwork, employee morale, motivation and open communication. Acts as a role model and coach while developing employees using a consistent, approachable demeanor and clearly articulating expectations.
Ensures that team members clearly understand and are held accountable for their performance expectations.
Provides appropriate recognition and rewards to individuals and groups when consistent superior performance is attained.
Works as a change agent to improve and streamline department operations, through the continuous assessment of policies and procedures, work processes and program effectiveness and value.
Demonstrates excellent facilitator skills in resolving conflicts between different points of view.
Demonstrates leadership skills in determining a vision, aligns and inspires the team to achieve the vision.
Coordinates with other departments to ensure total guest satisfaction and efficient operations in a safe, friendly, comfortable environment, by well-trained, motivated employees.
Recommends and implements change to improve overall employee and guest satisfaction.
Qualifications College degree with some business and financial planning courses preferred or equivalent experience in related field. A minimum of 7 years previous experience in gaming related positions with increasing levels of responsibility required. Financial and Budgetary experience preferred. Proven business and project management skills. Must possess excellent verbal and written communication skills. Ability to present complex concepts in a clear and concise manner to all levels within the organization. Must be able to prioritize, direct, and monitor multiple tasks and assignments. Ability to quickly identify or anticipate potential problems and recommend solutions for variables that can impact property operations. Ability to analyze problems and apply logical/cost effective solutions. Some travel may be required.
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Responsibilities
1 on 1 meeting with Hosts weekly
Suite approvals
Offer approvals
Expense and reinvestment tracking
PTO Review/Approval and Host Schedules
Help oversee and report on different initiatives
Weekly Floor Meets
Unrated play (put program together)
Task reporting
Guest Greet initiative
Host buddy system
Event push and tracking
Run Host Funnels and create leads for team
Create different Host contests and measure performance
New Business approvals
Mass email approvals and reporting
Weekly Host coding sheet
Lead organization with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies
Identify compliance risks and take actions necessary to eliminate or minimize risks.
Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior.
Create a compliance culture within the organization and foster an environment where employees feel comfortable reporting potential violations or misconduct.
Manage a diverse sales force with the goal of motivating, inspiring, leading and developing the best casino hosts (sales associates) who are driven to provide the best customer service and build the best relationships with our VIP and hosted level customers.
Responsible for preparing the annual business plans and budgets to ensure the appropriate focus and resources are in place to target and grow the revenue contribution from our domestic executive host business channels.
Serves as a dynamic, positive leader, while fostering teamwork, employee morale, motivation and open communication. Acts as a role model and coach while developing employees using a consistent, approachable demeanor and clearly articulating expectations.
Ensures that team members clearly understand and are held accountable for their performance expectations.
Provides appropriate recognition and rewards to individuals and groups when consistent superior performance is attained.
Works as a change agent to improve and streamline department operations, through the continuous assessment of policies and procedures, work processes and program effectiveness and value.
Demonstrates excellent facilitator skills in resolving conflicts between different points of view.
Demonstrates leadership skills in determining a vision, aligns and inspires the team to achieve the vision.
Coordinates with other departments to ensure total guest satisfaction and efficient operations in a safe, friendly, comfortable environment, by well-trained, motivated employees.
Recommends and implements change to improve overall employee and guest satisfaction.
Qualifications College degree with some business and financial planning courses preferred or equivalent experience in related field. A minimum of 7 years previous experience in gaming related positions with increasing levels of responsibility required. Financial and Budgetary experience preferred. Proven business and project management skills. Must possess excellent verbal and written communication skills. Ability to present complex concepts in a clear and concise manner to all levels within the organization. Must be able to prioritize, direct, and monitor multiple tasks and assignments. Ability to quickly identify or anticipate potential problems and recommend solutions for variables that can impact property operations. Ability to analyze problems and apply logical/cost effective solutions. Some travel may be required.
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