divh2National Accounts Representative/h2pS.A. Comunale is seeking a National Accounts Representative. The primary function of this role is to manage customer specific requests as it relates to inspection and service of the fire protection systems. The company goal is to continuously grow the revenues of the National Accounts department while maintaining profits, satisfying customers requirements, and staying compliant with required guidelines./ppThis job requires the ability and desire to work in a fast-paced multi-tasked environment with a focus towards customer service and support, quality work performance, and an understanding of the inspection and services provided by the company./ppS.A. Comunale has been a local industry leader for end-to-end mechanical, fire protection and HVAC services for nearly 100 years./ppWe offer our clients significant financial strength, unmatched bonding capability, an award-winning safety program, and large-scale purchasing power./ppWith 16 locations and over 1,450 employees, including 850 skilled tradesmen throughout Ohio, Pennsylvania, New Jersey, Kentucky, Maryland, and West Virginia, S.A. Comunale can work in virtually every market sector and facility type./ph3Essential Duties
Responsibilities/h3ulliSchedule service and inspection of customer sites on demand and set frequencies./liliPerform follow up as necessary on outstanding work orders./liliMaintain subcontractor relations and negotiate rates as needed./liliProvide phone coverage for assigned account(s) as well as overflow./liliMaintain profitable margins on work orders./liliBe the primary customer service contact for assigned account(s)./liliCross-train to perform any job occupation as determined by the company./liliRegular and reliable attendance./li/ulh3Qualifications/h3ulliHigh school diploma or GED is required./lili3+ years experience in a call center or customer service environment is required./liliStrong customer service skills and the ability and willingness to learn new systems and processes is required./liliExperience with Microsoft Office (i.e., Word, Excel, and PowerPoint) applications is required./li/ulh3Equal Opportunity Employer/h3pAs a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal opportunity employer/veterans/disabled./ph3Notice to Prospective Employees/h3pNotice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCORs normal application process
it is probably fraudulent./p/div
Responsibilities/h3ulliSchedule service and inspection of customer sites on demand and set frequencies./liliPerform follow up as necessary on outstanding work orders./liliMaintain subcontractor relations and negotiate rates as needed./liliProvide phone coverage for assigned account(s) as well as overflow./liliMaintain profitable margins on work orders./liliBe the primary customer service contact for assigned account(s)./liliCross-train to perform any job occupation as determined by the company./liliRegular and reliable attendance./li/ulh3Qualifications/h3ulliHigh school diploma or GED is required./lili3+ years experience in a call center or customer service environment is required./liliStrong customer service skills and the ability and willingness to learn new systems and processes is required./liliExperience with Microsoft Office (i.e., Word, Excel, and PowerPoint) applications is required./li/ulh3Equal Opportunity Employer/h3pAs a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal opportunity employer/veterans/disabled./ph3Notice to Prospective Employees/h3pNotice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCORs normal application process
it is probably fraudulent./p/div