Logo
job logo

Sales Associate - Soma

Soma, Rochester, Michigan, United States, 48309

Save Job

divh2Retail Sales Associate/h2pThe Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!/ph3Functional Responsibilities/h3pDrive for Results/pulliMeets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires./liliMaintains knowledge of current sales and promotions; maintains pricing and visual standards./liliMaintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management./liliParticipates in visual directives including monthly store sets and sales floor maintenance./li/ulpCustomer Experience/pulliPromotes the Most Amazing Personal Service (MAPS) principles and standards as demonstrated in our selling models and offers a cohesive omni channel experience./liliEnsures prompt resolution of customer concerns./liliEnsures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices./liliReinforces buying decisions at the checkout and achieves add on goals including gift card sales./liliSigns up clients for reward program./liliBuilds and maintains a solid customer following through clienteling and wardrobing./liliKnows current product fit and style assortment offerings in store and on-line./liliMaintains consistent client communication through utilization of our clienteling tools; Style Connect and Customer Book./li/ulpOperational Excellence/pulliSupports replenishment activities that keep the store full and abundant./liliAssists with locate fulfillment./liliAssists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed./liliAssist with boutique cleanliness and organization/li/ulpTeamwork and Growth/pulliPromotes an inclusive, collaborative approach to problem solving./liliSeeks personal developmental opportunities and readily solicits feedback./liliOther duties as assigned./li/ulh3Competencies/h3pCulture - Living the Chicos FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance./ppManages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems./ppPlans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals./ppOrganizational Savvy - Maneuvering comfortably through complex policy, process, and people-related organizational dynamics./ppCourage - Stepping up to address difficult issues, saying what needs to be said./ph3Qualifications/h3pHigh School diploma or equivalent/ppRetail or sales experience preferred/ppMust be 18 years of age or older/ppExcellent communication skills/ppExcellent customer service skills/ppAble to learn or adapt to technology provided by the company/ppStrong organizational skills and ability to multi-task in a fast-paced environment/ppAble to communicate with customers, Associates, and Management/ppRegular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required/ph3Physical Requirements/h3pConstant Walking/Standing- 67-100% of 8-hour shift/ppOccasional Lifting up to 50 lbs.- 1-33% of 8-hour shift/ppFrequent Climbing- 34%-66% of 8-hour shift/ppChicos FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law./p/div